Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Restaurant Times

SEPTEMBER 16, 2021

In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. These integrated marketplaces offered by these POS systems allow restaurants to easily browse, try, and install trusted applications with one click.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Restaurant365

JULY 8, 2021

If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining. Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Sling

DECEMBER 24, 2020

But what makes for an effective restaurant social media marketing program? Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business.

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Social Media Marketing Customer Service Hiring 78

EATER

JUNE 26, 2020

I found a lot of loyalty in the team we were able to build here,” she says. Meanwhile, some restaurants are stuck in a catch-22 created by the Small Business Administration’s Paycheck Protection Program. Good and Hull applied for a Paycheck Protection Program loan to cover payroll when business picked up.

Front of House 117

Front of House Back of House Guest Recovery Loyalty Program 117

Sling

AUGUST 9, 2023

A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. Non-Exempt Employees: What’s The Difference? June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

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Article 2023 2022 2021 78

Apicbase

OCTOBER 14, 2022

Create an upselling program. For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

The Restaurant Times

DECEMBER 26, 2020

You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. With extreme competition and shifting customer loyalty, consistent marketing is an absolute must for restaurants. An ideal restaurant management software also provides you all the details that you need to know.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. People love to get stuff for free, so restaurant rewards programs are a great way to drive customer loyalty. That’s the holy grail of restaurant marketing.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 15, 2022

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

7 Shifts

FEBRUARY 7, 2024

Ritual : Clean, simple online ordering with a loyalty program option and POS integration. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Ideal for venues with simpler or more limited offerings.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). If your goal is to develop brand loyalty, you can measure Customer Retention Rate and Average Rating Score per Customer.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. Back-of-house (BOH) management. Data Tracking: A good POS system should have a program that allows data tracking, financial data calculations, and report generation capabilities. . Gift Cards, Loyalty, and Customer Reviews. Employee scheduling. Employee tips. Tableside Ordering.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between.

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2021 Kitchen Safety Food Safety Mobile Ordering 199