Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training. Is it fair towards customers?

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. This is your labor variance.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Restaurant365

JULY 8, 2021

Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. Hire to Meet Pent-up Demand for On-premise Dining. If you are significantly scaling up on-premise dining, hiring is a priority. Is off-premise dining here to stay? Track Your Labor Costs.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Make sure that you follow all the necessary sanitation and social distancing protocols in the post- COVID environment and see that your staff is thoroughly trained. Pilferage And Thefts.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Lavu

JANUARY 21, 2020

The accounting language may seem difficult for people who are not trained in accounting or those who have no interest in matters accounting. Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Everyone wins when employees are comfortable bringing up issues before they get worse. “I Take a look at your own biases.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Cross-Train Your Employees. Cross-training restaurant employees can also be beneficial for their career advancement.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Restaurant365

MAY 3, 2022

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. Mix full-time & part-time employees.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Apicbase

JUNE 16, 2023

How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance. There are several vendor management metrics, but an important one is related to timely deliveries.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. On top of the manual, you’ll also need to dedicate time to training new franchisees for at least several weeks. Your concession owners are not your employees. For restaurants and virtual brands, those relate primarily to brand consistency.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Back-of-house (BOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138