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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Cost control.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Customer service training Customer service is the cornerstone of hospitality.

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Restaurant Tip Outs Guide: Methods, Tip Splitting, Pooling, and More

7 Shifts

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. At full-service restaurants, even tip splitting is still an option. Tip Pooling by FOH & BOH. Full-Service Restaurants.

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How To Create a Fair Holiday Work Schedule For Restaurants

7 Shifts

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Once you've determined the need to adjust your schedule for the holidays, the next step is to work with employees on their availability to build schedules that work for them and your customers.

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How To Formulate A Restaurant Manager Job Description

The Restaurant Times

As such, the ability to manage conflict is also an essential requirement for a restaurant manager to ensure that staff members cooperate with each other and create the best possible customer experience. . Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

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104 Culinary Terms You Should Know: A Complete List for Restaurants

Touch Bistro

Whether you’re a chef, restaurateur, or server, you need to be familiar with a vast vocabulary of culinary terms to communicate with teammates and customers. If, for example, you ask a colleague to broil something, when you actually want it braised, you could end up with costly food waste and unhappy customers. Culinary Terms.

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How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Start with the one we’ve created below, then customize it to meet the needs of your business. Compliance.

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