7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. Table of Contents.

Communication 430

Communication Management Management Front of House 430

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Table of Contents.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

APRIL 1, 2024

Looking back can provide us with context and content for making future decisions – lessons learned and all that, or it can also help us to relish what worked and hold on to that for inspiration. SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world.

Back of House 321

Back of House Kitchen Safety Hotels Front of House 321

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business. As a manager it is your job to set the tone.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

FEBRUARY 2, 2024

Meanwhile, restaurants must effectively manage inventory, staff, and customer data. As a result, many establishments struggle with slow service times, inefficient inventory management, and inadequate customer engagement — all of which can lead to decreased satisfaction and lost business.

Operations 189

Operations Front of House Customer Service Customer Experience 189

7 Shifts

JULY 16, 2020

Now that guests are coming back into your restaurant, it means there are more tables to clean, more guests to attend to, and more side work to complete. The problem of restaurant task management is not a new one. In that regard, restaurant task management should be more top-of-mind than perhaps it ever has been.

Communication 284

Communication Management Management Front of House 284

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. What is Restaurant Inventory Management Software? That’s where a cloud-based inventory management system comes in. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Decide who will be in charge of managing takeout and delivery orders. What are the best delivery strategies and takeout strategies?

Delivery 341

Delivery Food Email Marketing Front of House 341

Culinary Cues

MARCH 10, 2022

At the very least, we know that the work right in front of us won’t change. Why do we sometimes treat dish washers as commodities – interchangeable and easily replaceable parts, when their role is so critical to the success of the restaurant (front and back of the house)? March 9 was National Dish Washer Day.

Front of House 448

Front of House Back of House Uniforms Hiring 448

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Most quality POS systems feature built-in real-time inventory control software.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

MAY 8, 2024

Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst at Software Advice, to elaborate on the findings and offer practical advice on automation investments. Prices for real estate, inventory, and labor are rising. Fewer still think it's okay for businesses to fully automate store security.

Front of House 193

Front of House Mobile Ordering Customer Service FOH 193

Modern Restaurant Management

APRIL 26, 2022

We'll look at what artificial intelligence is and how it's being used in three different areas of the restaurant industry: back of the house, front of the house, and marketing. Let's start with the back of the house.

Front of House 197

Front of House Back of House Customer Experience Food Order 197

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Culinary Cues

AUGUST 9, 2021

Guests will return when the effort expended to create memorable complete dining experiences is front and center. Chefs, managers, and owners should live by a simple rule – “If you are not serving the guest directly then it is your job to serve those who are.”

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

SpotOn

FEBRUARY 6, 2024

It seems that every restaurant manager position comes with the guarantee of 10-hour shifts, work on weekends and holidays, and a never-ending stream of front-of-house and back-of-house problems to solve. What's in the Manager Toolkit? These tools help managers run their restaurants more smoothly.

Management 52

Management Management Front of House Back of House 52

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. For risk mitigation and asset protection, it is impossible to manage what you cannot inspect.

Operations 189

Operations Food Safety Kitchen Safety Front of House 189

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Selecting The Right Bar Software Tools aimed at owners or managers of bars and restaurants are a rapidly expanding area of software development.

2023 78

2023 Bar Management Management 78

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Manage your team and costs.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. On the management side, data science can aggregate customer reviews to help uncover elements of service that can be easily improved.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

Culinary Cues

MARCH 26, 2022

All of the tools are available for inventory control, purchasing systems, cash handling, costing templates, and quality assessment. Training ALWAYS pays back in dividends. Social media is very inexpensive, but someone needs to effectively manage it every day and every way. How hard can it be – right?

Cash Management 369

Cash Management Social Media Restaurant Law Communication 369

Society Insurance

NOVEMBER 15, 2022

When the door closes and the lights come back up in the dining area and bar, there are still tasks to complete before the night is truly done. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Taking inventory and reporting low-stock items to the chef or manager.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Culinary Cues

MAY 21, 2023

I just listened to a podcast from Dr. Sanjay Gupta, whom I think we all know of, as he wrestled with the impact that technology has on his own three daughters and society as a whole. It was enlightening even though much of what he pointed to is well-known. In all cases, we remain in control of the technology that serves as an effective tool.

Technology 339

Technology Social Media Back of House Front of House 339

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Staff Management. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Restaurant365

JUNE 3, 2022

This unfortunately means that many leaders are now struggling with restaurant manager retention due to burnout by working tirelessly to fill the staffing gaps caused by employee turnover. Whether you are the front of house, back of house, bar, or general manager you have most likely had bouts of job burnout.

Management 78

Management Management Back of House Front of House 78

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Restaurant365

OCTOBER 15, 2021

However, store managers can optimize labor costs if they have access to the right data. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Total labor cost. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Sante

DECEMBER 8, 2020

But when you start running a restaurant, the day-to-day management can leave owners with less time to focus on what they love — the food and the customers. But when you start running a restaurant, the day-to-day management can leave owners with less time to focus on what they love — the food and the customers.

Front of House 130

Front of House Operations Back of House POS 130

Modern Restaurant Management

MAY 2, 2023

Is your restaurant clean — both in the front and back of the house? Inventory Management If you don’t have a proper inventory management system in place, you could be wasting a lot of time and money. Proper inventory management is key. Are your employees washing their hands?

Audits 112

Audits Point of Sale Document Food Safety 112

Hot Schedules

SEPTEMBER 3, 2021

Is Your Back Office Sinking Productivity? B etween payroll, inventory, reporting, and more, it’s easy for a manager to get trapped in the back office, sinking under paperwork. How much time do your managers spend doing administrative work? The Sinker: Inefficient Inventory Processes.

Food Safety 147

Food Safety Back of House Front of House Inventory 147