Remove Allergens Remove Loyalty Program Remove Mobile Ordering
article thumbnail

MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Accuracy of food order and quality of mobile app lead the way at 85, both down 1 percent year over year.

article thumbnail

Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 332
article thumbnail

How to Attract More Guests to a Restaurant

The Restaurant Group

Ensure it’s easy to navigate and mobile-friendly. Building a community around your brand fosters loyalty. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. A loyalty program not only encourages repeat visits but also makes your guests feel valued.

article thumbnail

The Top Restaurant Technologies to Improve Business

Social Hospitality: Restaurants

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. One such software, Nutritics, also calculates dishes’ allergens, calories, and nutrition based on inputted recipes. People can also place orders on the tablet.

article thumbnail

How Tablet POS System Boosts Loyalty Programs For Restaurants

The Restaurant Times

A good restaurant loyalty program could be a customer magnet for your restaurant. When it comes to rewards programs, customers have expectations, and if those expectations are not satisfied, it can be tough to persuade them to participate in your loyalty program. Track Rewards Points . Better Customer Relations .

article thumbnail

QSR industry trends in 2025: Changes in the fast food sector

Rocket Fuel

This transformation encompasses everything from automated kitchen systems to streamlined digital ordering platforms. Digital ordering systems in particular play a key role in enhancing customer experience and operational efficiency. This increases order accuracy and improves preparation efficiency, especially during peak hours.

2025 52