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Driving the Digital Guest Experience Forward

Modern Restaurant Management

Much of the focus on change has revolved around the physical ordering and dining space. How to adapt the layout of the point of sale, how to demonstrate a commitment to hygienic practices and how the adoption of ordering technologies can promote social distancing and reduce staff/guest contact. How clean and engaging is the interface?

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Cross-Contamination: What It Is and How to Avoid It

360Training

What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Cross-contamination is the transfer of bacteria and other contaminants during food handling. Bacteria and viruses are the biggest concerns because they multiply in food at certain temperatures and transfer between items easily.

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How Chatbots are Revolutionizing the Restaurant Industry

The Rail

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. Read on to learn about the next big thing in food service industry.

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How To Boost Bakery Sales With Health-Focused Foods

The Restaurant Times

However, despite the catastrophe, people need to eat, which means food and beverage is a sector that can survive the current situation much more comfortably. According to the American Bakery Association , the bakery is one of the subcategories of the US food industry that is witnessing an uptick in sales during the pandemic.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. In other industries, the average employee tenure is 4.2

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Restaurant cleanliness: Importance of cleaning & sanitation in food industry

Clover - Restaurants

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

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Restaurant Consumer Trends: Demographics, Lifestyle and Technology

The Restaurant Group

In general, demographics refer to quantitative characteristics such as age, gender, and geographic location used in marketing to segment large populations into small, marketable groups with similar characteristics and collectively influence many consumer trends, behaviors, and expectations. One example is special diets due to food allergies.