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The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.
" – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.
Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. Foster a Strong Culture to Connect with Employees. As the industry faces a workforce crisis, engaging and connecting with hourly team members will help foster employee loyalty and reduce turnover. After all, happy employees drive happy guests.
This will generate less waste, more profit, and happier employees and guests. Labor is one of the highest possible costs for a hospitality business. That way, managers can see exactly how many employees they need in each area to meet that demand. Related Posts. An integrated back-office system will make this easier.
T here are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. Related Posts. You’re not the first to meet this foe. Find out how you can defeat the Busywork Beast once and for all. Want to fight the good fight?
T here are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. Related Posts. Watch out: he’s wily and he’s mean. Find out how you can defeat the Rogue Spender and hang on to your cash. SAVE THE DAY!
Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. T here’s one thing we know for sure: across the board, labor is one of the biggest expenses for restaurants and hospitality businesses. As a result, the impact on your employees’ experience and the guest experience is tangible.
T he software and systems that serve today’s hospitality industry are constantly gathering data. Learn more about Data & Analytics for Hospitality. Employee feedback and pulse surveys. Or, to learn more about Data and Analytics in hospitality, download our free white paper. Related Posts. So, what can you do?
Today’s workforce wants ongoing training and education programs and providing employees with opportunities for career growth can go a long way towards engagement, retention, and giving your business a competitive edge. So when those products went live, we had employees who authentically understood those products. Related Posts.
The hospitality industry, like any industry, benefits from digitisation and automation. Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. Digitization of workflows increased especially due to the Covid-19 pandemic.
T here are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. Related Posts. Meet the Villains Part Three: The Schedule Shifter. When you’re sure your schedule is set, only to find it’s a mess – who is to blame?
See how improving your employee experience will boost the guest experience, too. F or the hospitality sector, “company culture” is more than just buzz words — a great culture is a competitive advantage. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay.
Every article about technology for the hospitality industry seems to start with a similar statement. It goes something like: ‘advanced software rapidly pushes hotels in a revolutionary new direction’, followed by long lists of solutions with headings such as: ‘Best systems for the hospitality industry [implement today!].’. We disagree.
Predictive Scheduling laws are designed to help your employees, but the burden falls on managers. Arranging childcare, scheduling transportation, attending school or second jobs, or caring for family members…there are many things hourly restaurant employees juggle outside of work. Collaboration is Key. Improve Scheduling Accuracy.
It centralises intellectual property (IP) related to recipes and menus, and automates inventory management. Implementing software like Apicbase enables foodservice companies to share critical information with their customers, including food provenance, allergen details , nutritional values, and carbon footprints. Knowledge is power.
Of those, 128,000 are hospitalized and 3,000 die. Make sure your employees understand when to wash their hands as well as appropriate times to use (and change) gloves. This may occur when raw meat touches another ingredient, or when a potential allergen touches another area of the kitchen. Your workers will take short cuts.
Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. He was instrumental in organizing the Frederick Community College Hospitality Program. Plamondon, Sr. Dies at 88. 40 in Frederick, Md.
According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. Employees aren’t wearing personal protective equipment. Employees aren’t following proper handwashing procedures.
Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Senate Bill 72 provides civil tort immunity to any person, business, school, governmental entity or church from a COVID-19 related claim.
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