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Making the COVID-19 Pandemic Marginally Worse, Airlines Are Banning Alcohol

EATER

We knew that the new coronavirus pandemic would fundamentally change the way we travel for a while, but this is a bummer. A number of airlines, including KLM, Delta and American Airlines are suspending part or all of their alcohol services, in order to minimize the number of interactions between crew and passengers. Engadget ].

Airlines 284
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Are airlines starting to offer better coffee?

Perfect Daily Grind

For many, a cup of coffee is a central part of the experience of air travel. However, it’s undeniable that convenience has historically been a priority for airline coffee, with quality and taste generally taking a back seat. Why has airline coffee historically not been of high quality? The service. Competitive advantage.

Airlines 167
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MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Asia, the third factor most often cited was provenance and food production methods. ” Safety, hygiene and the food supply chain. . In the U.S.

2020 479
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Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

By following policies that protect our guests, staff, and the business itself — actions like implementing an updated cleaning and sanitization policy across all restaurants — management teams put safety for all first and showed our staff that we will do what it takes to keep them safe. There are many moving parts in a crisis.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Most Important safety initiatives. How Comfortable are Diners?

2020 474
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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety.

2020 493
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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. Airlines scored last for online experiences (27 percent poor; 10 percent excellent). For example, the average U.S.

2021 490