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By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. But one of the biggest digital investments restaurants can make is in advertising. Source More Smartly by Linking FOH to the BOH.
Diversifying your income sources can help offset rising costs and boost your overall profitability. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Which income sources bring the most revenue to restaurants?
Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.
Gather information from as many sources as possible to help you maximize your rebranding efforts and reduce your risk of losing customers. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Analyze the Audience. Ask your servers about which menu items to cut or keep.
Before the challenge of making a profit, you also have to identify sources of financing. Simply put, restaurant financing is the money loaned, borrowed, or sourced from an external party. The purpose of sourcing the money could be to start a restaurant, expand to a second location, or refurbish the premises.
They typically won’t get a say in operating hours, advertising, menus, or staff structure. Tech organises data from many sources and outlets into insightful dashboards. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come. In addition, franchisees are always held accountable to you.
Develop marketing materials like leaflets, brochures, and (online) advertisements that outline your unique selling points and show potential business owners why your franchise is a great business opportunity. Once you’ve ironed out all the details of your franchise business model, it’s time to market and sell it.
New regulations and the “death” of the cookie essentially dried up third-party targeting capabilities overnight, challenging the way restaurants craft advertisements and target consumers. In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data.
To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Customer Acquisition Cost (CAC) This is the money you spend on marketing and advertising to acquire each new customer.
But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. Highlighting your benefits and company culture or pay, if that’s a differentiator, is something you need to advertise upfront. Many restaurants still just rely on the same sources.
Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some. Advertise Holiday Work. Holiday Referral Sprints.
With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between. We also expect that more operators will sourced locally and sustainably with sustainability extending to packaging, straws and printed menus.
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