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With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.
In 2025, the restaurant and broader hospitality industry finds itself at a critical juncture. restaurants broke records with projected sales of $1.1 Consumer spending in 2025 is expected to tighten as households grapple with rising credit card debt, which hit a staggering $1.14 Yet, the road ahead is not without its bumps.
Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. By Joe Guszkowski on Jun.
Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales? Set clear goals.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. So much data is generated at every point within a restaurant, whether fast casual or fine dining. For the first part, click here and for the second part, click here.
For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it. Online ordering and delivery apps.
Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.
4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1. The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it.
Optimize Your Restaurants Online Presence Your restaurants online presence is often the first touch point for potential guests, so make it count. When done correctly, it will instantly hook guests, turning them from curious browsers into paying customers. Here are two ways to make a big impact on your local SEO. Upload high-quality photos.
Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Also rising?
Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily. When used correctly, restaurant email marketing keeps your restaurant top of mind, turning occasional diners into loyal regulars.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.
Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Go to the Google Business page and claim your restaurant.
In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. POS Systems: The All-in-One Solution for Restaurant Operations In 2025, POS technology is more advanced than ever before, offering all-in-one solutions that integrate various aspects of restaurant management.
Managing orders from multiple delivery apps can quickly overwhelm restaurant staff and disrupt service flow. That’s where third-party delivery integration for restaurants becomes essential. Khatri, CEO of Lavu. “By New and existing customers can learn more at lavu.com or contact Lavu Customer Success.
This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.
In 2025, the US online food delivery market is expected to reach $424.9 Whether theyre grabbing takeout on the way home from work or scheduling a delivery for later that day, digital ordering has become the norm. Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales.
Build Loyalty Programs that Go Beyond The Transaction A successful loyalty program is not just about points and rewards, it is about acknowledging each guest’s importance in a meaningful way. When someone places an online order, tracks delivery or modifies an app-based pickup, they are still seeking a sense of hospitality.
Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. The Charlotte-based hospitality branding agency has a wealth of experience developing comprehensive hospitality concepts. In case you were wondering why they chose the name The Plaid Pengun, Haubenhofer tells the story.
deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. 08, 2025 Facebook Twitter LinkedIn Domino's will let customers get any pizza for $9.99. price point. By Jonathan Maze on Jul. By Jonathan Maze on Jul.
In May, shipments rose 15% year‑on‑year, bringing the total export value for the first five months of 2025 to over US$ 5 billion. Shipments in May 2025 totalled 149,000 tonnes valued at US $5,709/tonne, representing a 60.5% The New York ICE arabica contract for September delivery closed at US 322.30
27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. By Lisa Jennings on Jun. Photo courtesy of Jeff's Bagel Run. Jeff Perera jokes that his bagel chain is the result of a love story. “I I made a bagel for my wife, because she asked me to,” he said. She’s on time.
23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. Starbucks’ deal with Empower Delivery fits the acqui-hire framework. One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. By Joe Guszkowski on Jun.
17, 2025 Facebook Twitter LinkedIn Convenience-store pizza edged out chain pizza in a survey of consumer taste preferences. this year, according to the 2025 Convenience Store Trends Report released Tuesday by customer experience solutions and mystery shopping firm Intouch Insight. this year, according to new data from Intouch Insight.
From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line.
Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. Real Talk: I tracked 2,000 miles for deliveries in one year. Pro Tip: SkyTab provides sales and wage reports. Essential Restaurant Tax Deductions 1.
Many restaurant owners reach a point where the system no longer fits their operational needs or budget. Whether you’re switching to a more flexible POS or simply reevaluating your tech stack, this 2025 guide has you covered. Backup and Transition : Export your sales and customer data. 150/month remaining).
In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. By connecting your point-of-sale (POS) system with tools like online ordering, accounting, and inventory management, you can automate tasks, reduce errors, and improve customer service.
It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? 24, 2025 Facebook Twitter LinkedIn The flexibility of the menu remains a key strength for Chipotle.
But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report. Everything needs to be just right.
In 2025, staying competitive means embracing digital payment trends. Some restaurant chain owners see the transition as a step toward going cashless in the future because restaurant point-of-sale systems make it so easy. You read that right. After all, how could the oldest form of currency not be accepted as payment?
State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. We covered sales, consumer trends, workforce challenges, and what to expect in 2025. in Q4 to 0.3%.
From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Integration-Friendly: Easily connects with delivery platforms, accounting tools, and loyalty programs. Enhanced Security: Built-in safeguards for customer and business data.
In today’s fast-paced restaurant industry, speed and flexibility at the point of sale are no longer optional—they’re expected. If you’re in the market for a point of sale (POS) system, you’re faced with the decision between a cloud-hosted solution and a traditional legacy system.
As the restaurant industry faces rising expenses and shifting labor dynamics in 2025, understanding and measuring these key performance indicators can help managers make informed decisions, improve scheduling, and boost overall productivity. Here are the top four sales KPIs every restaurant should study.)
But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? Promote specific items and market new foods, driving sales where you need them. Our pricing is affordable because we offer kiosks as a simple add-on to our point-of-sale (POS) system.
G2's Report names SpotOn Restaurant point-of-sale #1 over top competitors in ease of use, quality of support, and more. SpotOn Named #1 Restaurant POS System by G2 SpotOn Restaurant has earned the top spot in the Winter Grid® Report for Restaurant POS from G2, the world’s largest and most trusted software marketplace.
Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Integration with online ordering, loyalty programs, and inventory tracking.
Comp Sales -3.2% Decembers sales and traffic data may appear weak at first glance. Here is the latest data plus 2024 Restaurant Industry Trends brands need to set 2025 up for success. Sales and traffic growth were weaker during the first week of December. Same-store sales growth in December: -0.3%
San Francisco , February 17, 2025 — Independent restaurant operators are bracing for another tough year as inflation, labor costs and economic uncertainty continue to squeeze profit margins, according to early insights from SpotOn ’s upcoming 2025 Independent Restaurant Financial Report, set to launch on March 3, 2025.
In the competitive restaurant industry, choosing the right Point of Sale (POS) system is crucial. In this guide, youll discover why Lavu is the top choice for growing restaurants ready to scale with confidence. Modern POS systems do more than process payments – they streamline operations, improve efficiency, and boost profits.
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