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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

At the same time, Raydiant’s 2022 data shows 70% of employees report better communication when structured tools are in place, highlighting the need for clarity within teams, too. When FOH and BOH teams are in sync, turnover flows naturally without making guests feel rushed.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather.

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

The report attributes the surge in exports to the EU to concerns over the potential return of tariffs on American Whiskeys in 2025, which were suspended in 2022. Since the tariffs were suspended in 2022, American Whiskey exports to the EU surged nearly 60 percent, climbing from $439 million in 2021 to $699 million in 2024.

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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. And robots are being seen in more places, both for delivery and in the BOH, while kiosks augment FOH. To meet this evolution, restaurant operators are investing in new and reimagined spaces. billion in five years.

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Restaurant Sales Hold Strong in September 2022 Despite Persistent Decline in Guest Counts

Black Box Intelligence

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. YoY in September – down -1.9%

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ESOPs and Sustainable Restaurant Culture

Modern Restaurant Management

The biggest challenge might have been the timing, and how that affected financing (or lack thereof) which was the post COVID years of 2021/2022. One hourly FOH employee, one hourly BOH employee, and one salaried manager.