7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 353

Operations Management Management Mobile Ordering 353

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. Loyalty programs have come a very long way since then, thanks in part to technology. Quick Links What is a brand loyalty program? What is the purpose of a loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Next Restaurants

MAY 8, 2024

Encourage Customers on Social Media Nowadays, social media is like a cheat key for restaurants, offering a dynamic platform to showcase your signature dishes, connect with customers, and ultimately drive foot traffic and sales. So, how can restaurants effectively engage with their audience on social media?

Loyalty Program 106

Loyalty Program Social Media Point of Sale Online Ordering 106

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Simple customer retention strategies for restaurants Collect customer information (and use it!) ?? This applies to in-person asking as well as online forms.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Chowly

MAY 25, 2023

billion people use social media worldwide as of 2023. In the United States, roughly seven in 10 Americans use social media on a daily basis to connect with friends, access news, and be entertained. It means that social media is the new hangout spot for most people. What does this mean?

Social Media 52

Social Media SEO Loyalty Program Online Ordering 52

7 Shifts

AUGUST 12, 2020

There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades. What are they ordering? Complete a competitor analysis This will not only inform decisions such as pricing and menu ideas—but it can serve as inspiration too. What are they wearing?

Marketing 420

Marketing 2020 SEO Loyalty Program 420

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

JUNE 1, 2023

By now, loyalty programs have shifted from a “nice-to-have” to a “need-to-have” for restaurants looking to retain customers and drive revenue amid record inflation figures and increased prices. In fact, research from Accenture found that more than 90 percent of companies have some sort of loyalty program.

Loyalty Program 178

Loyalty Program Customer Experience POS Customer Service 178

Modern Restaurant Management

JULY 6, 2023

It's a crucial step to ensure that recipients receive messages that match their behavior and preferences and are designed to then modify or augment their known behavior to generate greater loyalty, increased revenue or more awareness. Text messages can be seamlessly integrated with social media, email, and digital displays.

Seating 179

Seating Innovation Marketing Loyalty Program 179

24/7 Waiter

FEBRUARY 16, 2024

It is more important now than ever for restaurants to stay informed on current trends and digitize their business. Online food ordering has seen exponential growth over the last few years and continues to expand. If you want to increase your sales, an online ordering system for restaurants is crucial.

Online Ordering 36

Online Ordering Food Order Ordering Mobile Ordering 36

Modern Restaurant Management

FEBRUARY 10, 2023

Most diners now discover new dining places online. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. The trend indicates that your menu drives dining choices, which could mean a potential loss if your menu isn’t online or it’s not accessible on your website.

Social Media 195

Social Media Mobile Ordering Email Marketing Online Ordering 195

24/7 Waiter

JULY 19, 2023

A convenient restaurant order-taking system fulfills many of your customers’ wishes. You can make it easy by offering all your menu items online. Ordering takeout meals from restaurants has become extremely popular with every sector of the population. Adding a little something extra encourages online food ordering.

Online Ordering 36

Online Ordering Ordering Social Media Food Order 36

Sling

DECEMBER 24, 2020

Restaurant social media marketing is more important for the success of your business than ever before. Even when your customers can’t come out and visit your restaurant in person, they can still stay in touch — and perhaps order delivery — through the power and reach of the internet. Tips For Restaurant Social Media Marketing.

Social Media 78

Social Media Marketing Customer Service Hiring 78

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Your marketing plan is a central place that outlines and informs your marketing strategy. What social media platforms do they use? You need a marketing plan. So, where do you start?

Seating 222

Seating Email Marketing Marketing SEO 222

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. States are adjusting to a new normal with masks and social distancing. The Hope of Success.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

JULY 13, 2022

Multichannel Ordering. One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process. Text and online ordering and self-service kiosks enabled with contactless payments became mainstays in franchises. Promotion and Loyalty Programs.

Franchise 213

Franchise Franchising Operations Loyalty Program 213

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Online Restaurants Advertising Ideas. Neon signs beg to be photographed and can create a ton of free advertising from excited social media posters. Table of Content.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

ChowNow

SEPTEMBER 30, 2020

The math is simple: more orders over time equals more sales. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. In this blog, we’ll cover four tips to help you boost customer loyalty at your restaurant. Start a restaurant loyalty program.

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

Modern Restaurant Management

DECEMBER 3, 2020

If you don’t already have a gift card program, now would be the time to launch one. As well, eGift cards are a flexible option for those who are choosing to do their holiday shopping online this year. For example, when someone purchases a gift card from you, they receive a $10 promo card that can be used on their next order.

Loyalty Program 214

Loyalty Program Seasonal Menu Social Media Email Marketing 214

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Our best-performing social media platform is Facebook. Bambuu uses Facebook to promote its online ordering page.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Modern Restaurant Management

OCTOBER 4, 2021

And color choice can directly impact that appeal — and even motivate the consumer to step in and order up. Manage Social Media. More consumers are looking to interact with brands on social media platforms. Keep Your Online Menu up to Date. Begin a Loyalty Program.

Marketing 188

Marketing Loyalty Program Social Media Online Ordering 188

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Restaurants often use social media to target users. Increase online orders? Keep in mind that you should always offer something valuable in exchange for the information. One way to keep customers coming back?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? This is good information, too.)

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

JANUARY 7, 2021

There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades. What are they ordering? Complete a competitor analysis This will not only inform decisions such as pricing and menu ideas—but it can serve as inspiration too. What are they wearing?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. A kitchen display system (KDS) can significantly improve your operations by digitally routing orders to the kitchen and then tracking them. And that's not all. Go Digital. Optimize Your Menu.

Loyalty Program 195

Loyalty Program Online Ordering Social Media Mobile Ordering 195

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Include such information in the footer to appear wherever visitors go on the website and make a dedicated page with contact details.

Marketing 201

Marketing Email Marketing SEO Social Media 201

SpotOn

MARCH 5, 2024

With 90% of restaurant operators reporting their customers are more value-conscious than they used to be, restaurants need to build their brand and drive guest loyalty with value-driven incentives. "SpotOn For example, a March Madness campaign is created for a pizza restaurant wanting to drive more online orders. 

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

Modern Restaurant Management

DECEMBER 30, 2020

Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. They still need to grow awareness, increase customer empathy and ensure that new customers can easily find them online. Accurate contact information (i.e., Innovative loyalty programs should also be considered.

Loyalty Program 215

Loyalty Program Email Marketing Online Ordering Employee Relations 215

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends. I think that’s definitely part of it.

2024 201

2024 Online Ordering Website Management 2023 201

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Loyalty Programs: Nurturing Long-Term Relationships Loyalty programs are not a new concept, but with digital technology, they have evolved into sophisticated systems that can track customer preferences and dining habits and reward them in personalized ways.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

The Rail

MARCH 21, 2023

By placing QR codes in strategic locations throughout the restaurant, your guests can easily access the information they need without needing physical menus or lengthy interactions with waitstaff. By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. From venue information, menus, pack lists, hiring, timelines, etc., A workplace food program that brings in a different pop-up restaurant to serve as the office lunch vendor each day.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

MadMobile

APRIL 26, 2023

By seamlessly integrating online and offline channels, this strategy is creating a more personalized and convenient experience for consumers. It includes online shopping and in-store pickups, and enables food ordering for takeaway and delivery.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98