Guest Recovery Loyalty Program Seating Travel 
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. The latest research, based on a survey of over 1,800 American consumers, was completed last month. Lines Blur Between Fast Food and Fast Casual.
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Modern Restaurant Management
JULY 20, 2021
This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.
Modern Restaurant Management
AUGUST 17, 2020
A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. See details here.
Modern Restaurant Management
JULY 30, 2021
This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.
Modern Restaurant Management
DECEMBER 4, 2020
” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. If current declines in air travel persist into a longer-term shift, up to US$318 billion of annual value will flow to different industries and ecosystems. To access the full report, click here.
Modern Restaurant Management
SEPTEMBER 30, 2020
Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. The importance of making guests feel comfortable.
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