Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Safety and sanitation is a priority. Text ordering.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value. To be better capitalized.

2020 180

2020 Online Ordering Fast Casual Cash Management 180

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.

Franchise 171

Franchise Franchising Fast Casual Loyalty Program 171

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. CPK Heads North.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. PopID accounts also tie to loyalty programs for automatic credit with every purchase. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

DECEMBER 28, 2020

We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. 73 percent said social distanced tables.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP).

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MARCH 16, 2020

65 percent wipe down bathroom and kitchen surfaces. Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. 47 percent wipe door knobs and handles. 46 percent wash sheets and/or towels.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. After signing a franchise agreement, owners are operational on the platform within 10 days.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

The Restaurant Times

JUNE 11, 2020

Cloud kitchens are delivery-only restaurants with no storefront or dine-in facility. A cloud kitchen business primarily accepts orders online from third-party online food aggregators and its own online ordering enabled website. Understanding the Cloud Kitchen Business . The Promising Future of Cloud Kitchens .

Kitchen Safety 87

Kitchen Safety Online Ordering License Website Management 87

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Knowing the importance of minimal wait times, restaurants are exploring new and innovative ways to better serve customers. Restaurant Adaptation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221