Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? FOH variables you might not consider include: Decor.

Front of House 88

Front of House Back of House FOH BOH 88

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Table of Contents. What does 86 mean?

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

MAY 1, 2020

With dine-in officially off the menu, we’re sharing a few options for restaurants to consider to pivot their business model during COVID-19. We occasionally run out of them (pizza is our main hustle!) It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. Offer meal kits ?? Carmen Hamm Owner, Picaro.

FOH 364

FOH Online Ordering Delivery Food Supply 364

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Cover all your bases ???

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

SEPTEMBER 20, 2022

Check us out on social media. 20 Restaurant Skills You'll Quickly Learn on the Job : If you're not sure how to list working at a restaurant on your resume, check out the 20 most sought-after restaurant skills. FOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Take advantage of discounts for bulk orders from your vendors.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Below, we’ll continue detailing other steps of your reopen plan which you can use to build out a timeline for your restaurant. I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

FEBRUARY 7, 2024

And take time clocking data from your POS and send it right to your payroll provider for easier processing. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. You’ll end up with fewer scheduling mistakes and less time overall spent on the process. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MAY 8, 2024

What should restaurant operators take away from these results? Meanwhile, our research indicates that consumers want even more speed and convenience when dining out. Take Chick-fil-a for example: a QSR that is renowned for its fast but attentive, personalized, human-delivered customer service.

Front of House 182

Front of House Mobile Ordering Customer Service FOH 182

Modern Restaurant Management

MARCH 28, 2022

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. The Challenge: Changing guest preferences for off premise dining. Covid certainly provided a temporary boost, but even though many guests are dining in again, the trendline for off prem is still going up.

2022 207

2022 FOH BOH Recruiting 207

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you.

Management 398

Management Management Email Marketing Point of Sale 398

Modern Restaurant Management

MARCH 30, 2022

There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic. With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas.

BOH 178

BOH FOH Kitchen Safety Front of House 178

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. You will take guest temperatures, if, and when, allowed. So, if someone from FOH gets sick, they too are vulnerable.

FOH 212

FOH Kitchen Safety BOH Food Safety 212

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

AUGUST 7, 2020

Staff adherence plays an important role in making guests feel safe dining at or ordering from restaurants in the coronavirus era. What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!)

2020 312

2020 Kitchen Safety FOH BOH 312

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. All tasks in a restaurant are interconnected. That's why restaurateurs rely on restaurant operations. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 10, 2021

Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Unfortunately, you run out of an ingredient at the wrong time, which puts everything behind.

Management 184

Management Management BOH Front of House 184

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

NOVEMBER 3, 2022

Amanda Cohen, chef and owner of New York City's Dirt Candy, is vocal about culinary lists and awards that leave out female chefs. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. The industry needs to do better to take care of its workers. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

APRIL 27, 2022

Not everyone wants to dine out on Mother’s Day, likely because of the long wait times. Some would prefer to dine in, sharing the day with their family in a more private setting. If you aren’t prepared for the huge rush, customers may grow impatient, leave bad reviews, and be reluctant to return in the future.

Management 209

Management Management Customer Experience Reservations 209

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice.

Outdoor 199

Outdoor Fine Dining Dine-in FOH 199

Modern Restaurant Management

JUNE 8, 2020

states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. Dining Room/Bar. Automated ordering systems and mobile ordering apps need not be limited for take-out. Though a handful of U.S. Entry/Exit.

FOH 177

FOH BOH Front of House Employee Relations 177

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Sides are cheaper than entrees, so the more sides you can peddle through your delivery channels, the more profit you’ll get out of your delivery.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. For example, at Branch Line in Watertown, Massachusetts, employees not only partake in relevant industry classes - they take turns hosting them. Working in a restaurant is something more than 11 million people in the United States do. Table of Contents. Skills for Your Resume. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. implemented tipping for our dining room teams. I was against it philosophically, but when I talked to staff, they were all for it if it allowed them to take a few more dollars home. Table of Contents.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels. Loyalty Technology to Drive Daypart Engagement.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Modern Restaurant Management

MARCH 3, 2022

Restaurant Cleaning Tips that Take the Cake. Meanwhile, poorly maintained front-of-house (FOH) areas can be a detriment to a restaurant’s reputation and bottom line. First off, consider selecting high-quality cleaning tools, as lower quality tools are more likely to wear out quicker and drive-up costs. These include: 1.

Kitchen Safety 191

Kitchen Safety Food Safety Front of House FOH 191

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Menu variety plays a substantial role in every dining experience. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. Simplified Menus. Simplified Menus.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

MARCH 25, 2021

Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Unfortunately, you run out of an ingredient at the wrong time, which puts everything behind.

Management 88

Management Management BOH Front of House 88

Lavu

JUNE 4, 2019

As a restaurateur, you want to provide your customers with the best dining experience you can. A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. How can kitchen display system software help?

BOH 109

BOH FOH Front of House Back of House 109

7 Shifts

OCTOBER 2, 2019

But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. We reached out to a restaurant manager in an internationally-known restaurant to get her advice on managing a restaurant staff, and provided a few insights of our own.

Management 285

Management Management Communication Back of House 285

Restaurant365

SEPTEMBER 4, 2020

While writing the perfect job description might take more time, you’ll save time and hassle in the long run by attracting employees whose skills, needs and personalities align with your restaurant’s values and culture. Do your current employees hang out together after work? Give candidates reasons to want to work at your restaurant.

FOH 97

FOH BOH Hiring Fine Dining 97

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312