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Restaurant Staff Training 101

7 Shifts

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

Training 195
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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. Cafes, breweries, some full service restaurants, casual restaurants. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Servers, other FOH staff. Fast casual, cafes, breweries, Percentage of sales.

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How to Build and Hire the Right Team for Your Restaurant

ChowNow

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195
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Restaurant Operations Overview: What You Need to Know

7 Shifts

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Human Resources Management. The turnover rates in restaurants are infamously high.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Payroll software syncs directly with your time clock and scheduling software.