Modern Restaurant Management

AUGUST 16, 2023

Gone are the days of cash-only transactions. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Ordering screens.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

Cash Management 173

Cash Management Mobile Ordering Fast Casual Employee Relations 173

Modern Restaurant Management

MAY 5, 2023

QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. On-demand delivery has grown, and consumers have become used to quick service and ordering through their smartphones, even while waiting at restaurants.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Crunchtime

FEBRUARY 7, 2024

As businesses grow and open more locations, developing these standard restaurant operating procedures (SOPs) becomes infinitely more critical in order to run an efficient and profitable business. Likewise, a VP of operations can more effectively manage each location knowing that chicken is being stored correctly in every store she oversees.

Operations 78

Operations Audits Cash Management Food Safety 78

Xtra Chef

DECEMBER 2, 2020

Restaurant inventory management with Excel takes too time and can lose you money. Inventory management with Excel in restaurants is a common food cost control method that helps you order the right amount of food at the right time to minimize waste, reduce food costs, and maximize profits. Here’s a better solution.

Inventory 91

Inventory Management Management Cash Management 91

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions.

Retail 98

Retail POS Point of Sale Cash Management 98

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. The apps must also give restaurants a full and transparent breakdown, including tips and taxes for each order. Restaurants are customers too.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

AUGUST 10, 2022

To cope with their current challenges, food-service businesses need to look back on their lockdown experiences — and keep on innovating in order to keep customers coming back for more. There's also growing demand for online ordering prior to arrival, so that restaurants can prep dishes before diners even reach their table.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

EATER

APRIL 10, 2024

The vans were outfitted with kitchen equipment and loaded with partially prepared food; drivers parked outside customers’ homes and fired, finished, and plated dishes in the back, delivering meals to diners’ front doors as soon as they were ready. Customers place orders on the Wonder app for delivery or pick-up.

Delivery 139

Delivery Cash Management Point of Sale Back of House 139

Clover - Restaurants

MARCH 26, 2024

Most commercial kitchens are large spaces with professional-level equipment, including commercial ovens, ranges, mixers, slicers, fridges, freezers, prep tables, and speed racks. It may or may not matter to the kitchen managers what time you use the space. on weekdays and before 8 a.m. on weekends).

Food Truck 52

Food Truck Cash Management Website Management Small Business 52

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Ellen Linardi.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Cash registers are a technology of the past as business owners now focus on greater flexibility and control. The Evolution of POS.

POS 122

POS Cash Management Point of Sale Mobile Ordering 122

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

AUGUST 4, 2020

Technology such as kiosks and mobile apps increasingly had become cornerstones of the new business model prior to the outbreak. Nowadays, though, owners and managers unable financially to bring back their full complement of staff are relying on the technology to facilitate almost everything with a food order, except make it.

Cash Management 198

Cash Management 2003 Mobile Ordering Customer Service 198

Modern Restaurant Management

JUNE 5, 2020

As consumers have come to rely on their cell phones in virtually every aspect of their lives, restaurants should consider letting guests order via mobile rather than at a counter. Contactless Ordering. In fact, 51 percent of Americans are using cash less often and are using some form of contactless payment already.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business. Traffic flows improve too since your staff can enter orders anywhere.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Lavu

FEBRUARY 24, 2020

Apart from accepting cash and card payments, mobile payments have grown to be the next big thing. What is Mobile Payment? Mobile payment is a form of payment that allows users to use their smartphones as digital wallets. You do not need to have physical cards or cash to make payments. .

Mobile Ordering 78

Mobile Ordering Cash Management Point of Sale Online Ordering 78

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). A growing demand for hands-free, no-touch equipment will result from the COVID-19 pandemic (7). Employee Health.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? Mobile POS systems do not have to be expensive.

POS 94

POS Mobile Ordering Point of Sale Small Business 94

Lavu

SEPTEMBER 28, 2022

Unlike a loan that charges interest, merchants agree to pay a portion of future sales in exchange for receiving fast and efficient funding, all for one low, flat capital fee based on the cash advance amount. The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite.

Cash Management 78

Cash Management Point of Sale Small Business Mobile Ordering 78

Restaurant Clicks

FEBRUARY 17, 2020

While there are many that offer great features, some are better equipped for different service styles, restaurant sizes, budgets, and so on. . POS systems essentially function as cash registers , but with better technology and tracking. Tableside ordering. Online ordering. Inventory management. Menu management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. POS hardware examples include: A mobile device, such as a smartphone or tablet, and any proprietary hardware options. Cash register/drawer. Business owners have many POS systems from which to choose.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Take Orders Does your business need a quick way to record customer orders with little effort? iPad POS systems can run on just an iPad.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. Based on the above decisions, the necessary equipment can be procured.

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

Management 52

Management Management Cash Management Inventory 52

Modern Restaurant Management

JUNE 19, 2020

Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. Today, a well-built mobile app can strategically offer incentives tailored to consumer preferences and keep customers coming back at key operating hours.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Ultimately, managing your vendor relationships is an area of risk management. Few areas of restaurant operations were immune from changes. Ensure access to capital.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Touch Bistro

JUNE 17, 2021

Today’s modern POS systems connect to the Internet and store data in the cloud, allowing for hardware that is lightweight, mobile, and ultimately less expensive. In the past, restaurant POS systems were simply used to send orders to the kitchen and then provide customers with a receipt for their meal. Thermal Printers.

POS 52

POS Cash Management Mobile Ordering Front of House 52

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? Mobile POS systems do not have to be expensive.

POS 52

POS Mobile Ordering Point of Sale Small Business 52

Modern Restaurant Management

MAY 15, 2020

If a designated employee will be performing the temperature check or other screening, the employer should ensure that employee has been properly trained and has the appropriate personal protective equipment. Access to medical information should generally be limited to only human resources or management personnel with a need to know.

Employee Relations 186

Employee Relations Restaurant Law Document Equipment 186

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Forecasts: Summer (in ranking order). Forecasts: Fall (in ranking order). Financial Trends Insights. cajun wing.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Xtra Chef

DECEMBER 11, 2019

Whether you are an executive chef, a seasoned restaurant finance executive, or an owner/operator who manages your own books, speaking the language of restaurant accounting will help keep all financial stakeholders on the same page. In Part 2, we’ll help you decide how best to manage accounting at your restaurant. Inventory Management.

Cash Management 90

Cash Management Point of Sale Tip Distribution Inventory 90