Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 88

Management Management BOH Front of House 88

7 Shifts

NOVEMBER 3, 2021

This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. In practical terms, think about how many orders your restaurant processes per day using debit or credit.

Audits 370

Audits POS Loyalty Program Information 370

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions. Increase average spend per guest.

FOH 78

FOH BOH Front of House Back of House 78

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. taking table reservations, . Online Order-Taking. Online Order-Taking. for managing phone calls, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52

Deliverect

JUNE 30, 2020

From managing reservations and planning work schedules to streamlining online delivery and kitchen processes, to fighting food waste: here are some tech solutions and platforms that will help you manage, optimize and monitor your business, easily! The more a restaurant stands out in the large online offer, the better.

Food 94

Food Online Ordering Cash Management Waste 94

Restaurant Clicks

AUGUST 12, 2021

Make a Reservation. I have yet to find another restaurant with a better breakfast pizza than Red Star Fells Point so I strongly recommend ordering one of those along with a drink they call “Italian Job” that’s basically an enhanced mimosa with blood orange mix, vodka, and prosecco. Order Online.

Hotels 78

Hotels Online Ordering Back of House BOH 78

The Restaurant Times

SEPTEMBER 16, 2021

In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. These integrated marketplaces offered by these POS systems allow restaurants to easily browse, try, and install trusted applications with one click.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Apicbase

OCTOBER 14, 2022

It is the core of restaurant management, connected to all sorts of departments, from procurement, to accountancy, to menus or reservations. Orders, menus, reservations, events, customers, procurement, and payments are tasks that take time, and time is money in the restaurant industry. Here’s why: APIs in the Restaurant Industry.

BOH 52

BOH Customer Service Technology Online Ordering 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

OCTOBER 2, 2019

The servers are running back and forth with orders to relay or food to serve. Everyone is shouting orders and requests. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning. It looks like chaos.

Management 285

Management Management Communication Back of House 285

The Restaurant Times

NOVEMBER 19, 2021

Technology can assist in the automation of the food ordering processes. Instead of shouting orders to each other or using printed tokens, restaurants can deploy technology that allows servers to enter orders via a handheld tablet at the guest’s table. Streamlined FOH And BOH Operations . Efficient Food Delivery .

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Modern Restaurant Management

AUGUST 19, 2020

Ghost kitchens allow you to order from multiple brand menus at a single location. Voice-activated apps allow you to order without touching anything. Each person orders their favorite meal on their smartphone. The driver orders a meal using voice commands. Robots flip burgers and deliver meals to your table.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

2021 190

2021 Kitchen Safety Food Safety Mobile Ordering 190

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Abilities for payment processing, online integration, and easy use. Back-of-house (BOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78

Sling

SEPTEMBER 6, 2021

Building a great online presence is essential to the success of your restaurant. A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. Convenience is key these days, and nothing makes fast food faster than ordering it online.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 31, 2019

” This model allows guests to order at the counter and have their food delivered directly to their table; they can order their food via delivery services; they can order in-restaurant and take their food to go; or they can enjoy their food at the bar along with a handcrafted margarita served by a bartender.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136