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Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.
How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you maintain smooth communication between FOH and BOH staff? How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you maintain smooth communication between FOH and BOH staff?
Most of the same applies to the health of BOH as well. based manufacturer, distributor, and marketer of advanced Personal Protective Equipment (PPE). Assure them you have done absolutely everything to ensure a safe environment and that their health is your priority. Even though they have ?less
Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Communication Open and honest communication is essential in preventing burnout.
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Our program includes resources for creating a job post, evaluating candidates, and equipping new hires with the skills they need for their roles.
What do you envision restaurants of the future will look like, both in BOH and FOH, in regard to robotics? While our primary focus is on the back-of-house (BOH)—from food preparation to cleaning—we foresee that labor shortages and rising minimum wages will continue to challenge the industry.
When FOH and BOH teams are in sync, turnover flows naturally without making guests feel rushed. The right metrics can show where communication is slipping and what’s working well. KPIs That Signal How Well Teams Are Communicating Table Turnover Rate This tracks how quickly tables are cleared and reset.
.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Social distancing and protective equipment ??
Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. Small problems can be identified before they become big problems.
The labor crisis has not been limited to just FOH or BOH operations staff. These are just a few examples of how the latest in tech can equip marketers with leading guest intelligence and data analytics without the need to recruit or hire data scientists in a hugely competitive job market.
HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. With the help of 86 Repairs, restaurant owners can access data-driven insights, reduce R&M costs, and spend less time worrying about equipment repairs.
Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. Unlike standard text messaging, business messaging apps allow managers to create chat groups between individuals, FOB, BOH, vendors, and more. Improve Team Communication.
Here’s a quick refresher: Labor Food Utilities Equipment and supplies POS systems Restaurant cost breakdown These five categories typically make up nearly 100% of your operating costs, and are the cost “levers” you can pull or manipulate as a business in order to drastically reduce expenses. You might be thinking “what about my providers?”
Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. each surface that comes into contact with food, and any supplies or equipment that’s used through the day. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Cover all your bases ???
Features like color-coded priority alerts, order tracking, and streamlined communication between FOH and BOH help restaurants handle even the most intense services without breaking stride. Subway , for instance, is testing kitchen display systems in select locations worldwide as part of its Fresh Forward 2.0
There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.
These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews.
Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. According to equipment provider Restaurant Technologies , cuts, slips and falls, burns, and sprains are the most common BOH injuries.
Deploy Preventative Maintenance Engage with a revered service, to conduct preemptive inspections, averting the peril of equipment failures during critical operational periods. Empire Cooler Service offers a selection of high-grade equipment poised to meet any culinary challenge.
One hourly FOH employee, one hourly BOH employee, and one salaried manager. We figured out that an ESOP committee was a strong engine of communication, and we created one that had three members from each of our five restaurants.
Source More Smartly by Linking FOH to the BOH. Focus digital marketing on upsales by extending an offer while consumers are on site or creating an order off-premises. Digital ads aren’t confined to apps and kiosks, they can roam the internet and other channels to drive consumers to order.
It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Commercial kitchen equipment safety. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Working in a restaurant is something more than 11 million people in the United States do.
With handheld probes and fixed sensors, restaurants can manually or automatically regulate their food and equipment in a few seconds. In the kitchen, the BOH receives the order, and on the floor, the FOH concentrates on delivering exceptional service or keeping the restaurant clean. Upselling and cross-selling options are also present.
In a restaurant, it takes time and effort to build the relationship and break the separation between FOH and BOH, but it is extremely important to know what’s going on, even if you’re not in that position.
From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. Was there an equipment failure or interruption that caused issues? How is data gathered?
Having the right space to store ingredients, equipment, and other essentials keeps them readily accessible, which boosts efficiency, especially during peak hours. Dry storage, on the other hand, should be located in an area that’s not directly adjacent to the cooking equipment.
And for established eateries, ghost kitchens enable them to take full advantage of the boom in delivery orders without creating permanent changes to their business including rent,staff, equipment and so on. Costs are usually dependent on the space, special equipment and duration of agreement. 4 Leading Ghost Kitchens Compared.
Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. There are two ways: Sharing the tip pool with BOH Auto gratuity Before you blow a gasket, consider the following.
Mark guests and delivery drivers as “arrived” and automatically notify BOH staff via CSK screens. Windy City Equipment Service (WCE) is providing a number of services. The company began creating how-to videos for basic repairs and maintenance on commercial cooking, HVAC, and refrigeration equipment in 2013.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.
Commercial kitchens with sophisticated layouts, containing all of the restaurant equipment that chefs want in the exact location that they require it, are critical to a restaurant’s success. From understanding your kitchen needs, and planning a menu to buying the best equipment, we have got you covered. . ii) Open Configuration
In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. The sleeping giant is virtual kitchens.
It's increasing restaurant locations, employees, vendors, equipment -- everything! Your restaurant's long-term success relies on its ability to scale. Do you have the tools to ensure your scalability? When your restaurant scales, it's adding to its workload.
Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . Automating processes such as checklists, inventory, equipment servicing, and food prep can dramatically streamline operations, saving operators millions. Elevate Food Safety Measures. For example, one major U.S.-based
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
Technology improves back-of-house (BOH) operations by bringing efficiency, accuracy, and streamlined processes. This blog will explore the details of the tech tools and technologies used in the restaurant’s BOH. BOH operations in restaurants and food manufacturing are undergoing a technological revolution.
The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.
You need funds to restock your inventory, pay your staff, obtain or renew permits, buy business assets, and replace your restaurant equipment. Equipment Financing. The productivity and quality of a restaurant’s service has to do with the kitchen equipment. Buy or replace back of house (BOH) and front of house (FOH) equipment.
Include in your cleaning all supplies and equipment that your wait staff and food runners use on a regular basis. Your restaurant’s back of house (or BOH) usually includes the kitchen and employee-only area that regular customers never see. Before Closing: Wipe down equipment, such as soda guns and speed wells. Vacuum rugs.
6) Equip your team with the right tools One of the most effective ways to streamline RO is to equip your team with the right tools. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.
Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). On the other hand, the BOH operations refer to the activities taking place at the back of the restaurant, such as the kitchen, the office, the employee area, etc.
Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. They include the cost of paying a mortgage or rent, permits, insurances, equipment costs, and certain operational expenses. Install a Good Restaurant POS System.
Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing. 1) Hire A Restaurant Social Media Marketing Manager. 7) Respond To Reviews.
If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located. Using a shared vocabulary helps maximize kitchen efficiency.
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