article thumbnail

7shifts Employee Resources Hub

7 Shifts

BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo. Stuff you should know.

FOH 195
article thumbnail

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service. Health and safety are even more pertinent during and after the COVID-19 pandemic.

FOH 307
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Employee Engagement Best Practices for Restaurants

7 Shifts

Give employees certificates for completing certain courses or training milestones. Rewarding employees with certificates for learning achievements will help them develop professionally, keep them engaged at work, and encourage them to use new skills on the job. How can you gamify learning? How can you afford bonuses?

article thumbnail

Managing Your Restaurant’s Maintenance & Sanitization During COVID-19

7 Shifts

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

article thumbnail

Restaurant Recruiting During and After COVID-19

7 Shifts

BOH Care for customer wellbeing. Able to maintain strict hygiene standards , including ensuring up-to-date food handling certification. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records.

article thumbnail

How To Create a Fair Holiday Work Schedule For Restaurants

7 Shifts

Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. This could be a larger bonus, even more paid time off, or a gift certificate to the restaurant if their referred candidate is hired. Holiday Signing Bonuses.

article thumbnail

How Education is Perceived in the Service World

Next Restaurants

jobs only require workers to have a high school education or equivalent certificate. In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” Further, the vast majority of U.S

Education 102