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– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Restaurant employees had to pivot and consider looking at other industries for employment, so when restaurants opened back up, some of those employees didn’t return to the restaurant industry.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1
This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. credit cards, digital wallets, cash on delivery).
By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. Cash handling : How to operate a cash register, manage transactions, and process payments.
Many are facing the difficult decision to raise their retail prices , seeking new ways to streamline operations and managecash flow more effectively. One solution is roasting coffee in-house. For many, visiting a coffee shop may become less of an affordable luxury, as they pivot to at-home consumption to manage monthly budgets.
But in an increasingly technology-driven world, consumer expectations are shifting as AI reshapes digital marketing strategies. In 1924, popular US brand Maxwell House spent the modern-day equivalent of US $4 million on marketing , including sponsored TV shows, which helped increase sales by 85% in just a few years.
In today’s competitive foodservice landscape, maximizing profit margins isn’t just about cutting costs—it’s about using the right technology to drive smarter decisions. Whether you run a quick-service café or a full-service restaurant, your POS system isn’t just a cash register—it’s a strategic tool that can transform your bottom line.
From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line.
Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managingcash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.
Available to developers and users with few restrictions. Backed by open data that is free for anyone to republish or use as is. While most restaurants do not have an in-house programmer, some work with their POS provider, or opt to hire third-party developers to build onto the API of their POS system. What is an Open API?
Running a restaurant efficiently requires more than great food and service—it demands the right technology working at peak performance. In this guide, we’ll show you how to optimize POS system to boost speed, accuracy, and profitability across your front and back of house. A good POS is the key to a running a smooth operation.
Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly. The key to unlocking the next echelon of success? Restaurant data analytics.
Is your business running your technology, or is your technology running your business? Not just your front-of-house process, but a good POS software solution will also help your kitchen run more smoothly as well. Are you working with a flexible POS solution ?
Of course, it’s essential for most businesses to accept cash payments in some situations. Of course, it’s essential for most businesses to accept cash payments in some situations. In 2025, staying competitive means embracing digital payment trends. You read that right. It’s difficult to go “completely cashless.”
With the evolution of technology, front-of-the-house and back-of-the-house operations have changed. Your main POS system can communicate with other terminals and be connected to a server in the back room for networking stability. Gone are the days of traditional dining. Get a Free POS Demo FAQs: 1.
Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business.
Managing payroll in a fast-paced restaurant environment isnt just about cutting checksits about accuracy, compliance, and keeping your team satisfied. Yet, restaurant payroll management often comes with challenges like time tracking errors, tax issues, and inconsistent scheduling. compared to in-house systems.
With technology playing a bigger role in dining, your POS system needs to handle payments, manage orders, track inventory, and even help with staff scheduling. Whether you’re managing a food truck or a multi-location chain, the right system can improve efficiency, reduce errors, and enhance customer satisfaction.
As a restaurant owner and manager you want to make sure your staff and customers are protected every time they come in to order food from your establishment. Implement the right restaurant software solutions to help improve your business’ front end safety standards and provide your staff with technology to help them throughout their shift.
Whether you run a quick-service café or a full-service restaurant, switching to an iPad POS system in 2025 can streamline everything from order-taking to inventory management. Cloud reliability : Data is secure, accessible, and backed up automatically. Simplified management : Automates inventory tracking and staff scheduling.
Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. . No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. Delivering on these basics is what keeps customers coming back.
From faster service to real-time inventory tracking, modern restaurants need more than just a cash registerthey need a system that adapts to their workflow. Lavu offers a cloud-based POS designed specifically for restaurants, helping streamline everything from front-of-house orders to back-of-house reporting.
Managing restaurant peak hours can feel like organized chaos—but with the right strategy, they can become your biggest profit drivers. It’s evident that the average consumer will be more likely to leave the house or work towards these periods. But what if technology could help you not just survive but thrive during off-peak hours ?
In this article, we break down the roles of payment processors and gateways, explain how they work together, and show why this technology is critical for seamless credit card payments. Whether you’re a business owner or just curious, this guide will simplify the process for you. The world of commerce functions along the same principal.
Sample Bookkeeping for Restaurants and Bars: In the hospitality industry without precise record-keeping, even the most successful establishments can find themselves adrift, struggling with cash flow, compliance, and ultimately, profitability. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management.
Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." – Pooja S.
Disconnected Systems : Managing multiple order sources without integration causes confusion. A modern POS system solves these problems with faster payments, streamlined order management, real-time inventory tracking, and live sales reporting. Dual pricing options for cash transactions. Lavu POS Review 2025 1.
In the competitive world of hospitality, your point-of-sale (POS) system is more than a cash register—it’s the heartbeat of your operation. A cloud POS solution removes this burden with: Automatic software updates Lower hardware requirements Reduced reliance on in-house IT It’s scalable, cost-effective, and easier to manage long-term.
In fact, for one Wendy’s franchise , introducing EWA reduced cash-till theft by 80%. While the concept of EWA is simple, making it happen can be technologically challenging. While the concept of EWA is simple, making it happen can be technologically challenging. But it does serve the same purpose for many restaurant employees.
This is because they are managing the data manually, spending literally dozens of hours retrieving it from stores. Yet, many seem to still be grappling with some fundamental questions on the subject: How do you define loss prevention? What are some sound loss prevention strategies? Step 1: Start recovering more delivery losses.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of how restaurants are a saving grace for malls, the economic impact of Taylor Swift in town, and how influential reviews can be. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).
While some hospitality businesses might question the need for local bookkeeping services, considering the advances in remote work technology, it’s worth noting that local expertise in London’s unique business environment can provide significant advantages. Restaurant accountants London who can manage complex hospitality finances.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. One strategy for reducing costs has been the increased use of technology. AI usage has also skyrocketed, primarily in the back-of-house.
It’s worth noting that roughly 30% of small businesses in Los Angeles fail due to poor financial management. Accurate bookkeeping enhances decision-making, ensures compliance, improves financial management, and helps detect irregularities, thereby preventing fraud. Learn more about our Accounting Services !
If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Use order information with inventory management software for smarter purchasing.
Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.
Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Let’s Start With the Why.
Improving from 20 percent margin to a 35-percent margin on a $12 dish, serving five0 covers per night translates into a $90 net increase in profits, allowing for increased cash flow to sustain operations. Lastly, food cost should always be a consideration when making menu changes. Optimize Inventory.
Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant. Caring Managers.
As new challenges arise and consumers demand change, new technology solutions emerge to help restaurant owners keep up. Managing all of these moving parts can seem like an impossible task, yet it is imperative that you are up for it. Thankfully, technology has kept up. The speed with which the industry shifts is only increasing.
Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. Is there any resistance to contactless now?
Back-of-house essential equipment includes some of the most expensive items a restaurant can buy, and while the business can’t function without them, these CapEx purchases aren’t going to generate more business year over year. This technology also gives you access to all the data you need from the equipment in one place.
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