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shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.
These could include higher fees, mandatory audits, or even losing the ability to accept card payments altogether. Separate networks for payment processing and guest WiFi to enhance security. Software Management Turn on automatic updates for all systems tied to payment processing. Keep records of software updates and security patches.
It’s the same thing over and over, and constant coverage we’re consuming on the pandemic in multiple facets — now on to restaurant recovery from COVID. Last Updated on March 13, 2020 It’s time to free the guest from the tyranny of too many choices. What a Thorough Restaurant Marketing Audit Should Cover. Read More ».
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Unscored audits increased by 29 percent in 2020, which had been a growing trend even in pre-pandemic times. Download the report here.
In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.
“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. “We know that seismic changes continue to take place within the food and media industries. .
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