Modern Restaurant Management
SEPTEMBER 8, 2023
A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals.
Modern Restaurant Management
OCTOBER 28, 2022
And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them. This builds their loyalty to the company, but also improves the service and efficiency in your organization and reduces costs by reducing turnover.
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Modern Restaurant Management
JANUARY 8, 2024
Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.
7 Shifts
NOVEMBER 3, 2021
Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. Guest Data.
Chowly
FEBRUARY 23, 2024
The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.
Sling
MAY 9, 2023
Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. Here’s how to achieve that. The Sling app can help.
Modern Restaurant Management
DECEMBER 16, 2021
With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. Moving forward, organizations will stop doing the same annual audits for all suppliers.
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