article thumbnail

No-Shows in Showbiz: How 7shifts Made Scheduling Easier for This LA Restaurant

7 Shifts

Problem Hugo's opened when bookkeeping was done in physical books. Hugo's is also a business that employs performers and artists who may need to cover a shift at the drop of a hat to catch an audition. AM to PM communication With 7shifts' team messaging tools , Hugo's has seen an 81% increase in chat engagement amongst staff.

article thumbnail

8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

article thumbnail

Who has the worst staff turnover? Restaurant Employee Turnover by City and State + Retention Playbook

7 Shifts

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Unclear communication leads to frustration and a less-than-stellar work experience. The Play: Do a culture audit and examine your core values. Check your culture.

article thumbnail

What Are Standard Operating Procedures in Restaurants?

Crunchtime

While these methods help communicate SOP details to a degree, there is little to no accountability built into the system and it is next to impossible to roll out changes quickly. Digitize your standard operating procedures Operators are moving away from pen and paper or distributing physical “books” to standardize their operating procedures.

article thumbnail

Creating a Culture of Honesty in Foodservice

Ken Burgin

Good internal communication systems – allowing staff and management to communicate freely. Open book management can be a powerful way to strengthen a good culture. A division of the audit and checking functions eg the person who counts the till doesn’t make up the float for the next shift.

article thumbnail

The Food Corridor is hiring a Client Success Manager for a full-time, fully remote position

The Food Corridor

TFC is a software as a service (SaaS) providing online booking, invoicing, payment processing, client compliance management, and billing all within a seamless, efficient platform. Communicate the voice of the customer and provide tangible insights to the VP of Product. Communicate with customers at vulnerable times.

Hiring 76