Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. During a busy rush, coordinating these varied tasks can become overwhelming.

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Front of House Customer Service Customer Experience Entertainment 450

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.

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2024 Loyalty Program Customer Experience Customer Service 332

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 195

Front of House Back of House Online Ordering Certification 195

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

360Training

JUNE 11, 2020

The most common type of cross-contamination related to foodservice is the transfer of harmful microorganisms, but those aren’t the only contaminants your operation needs to worry about. Cross-Contamination with Allergens. Allergens are proteins that cause an allergic reaction in some people. during preparation or serving.

Allergens 78

Allergens Front of House Kitchen Safety Food Safety 78

Perfect Daily Grind

JUNE 21, 2020

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. The market isn’t the only thing that’s changed. The world has too, and this will impact the behaviour and preferences of 2020’s coffee shop consumer. The Average Coffee Shop Consumer. Let’s take a look at what today’s coffee shop consumer cares about. “The

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Café Consumer Goods Customer Experience Beverage 179

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Front of House Allergens 52

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Hot Schedules

NOVEMBER 26, 2019

Stay tuned as we introduce you to the villains who thrive on operational inefficiencies. It keeps them from interacting with their teams, spending time in the front of house with guests, and getting their work done efficiently. T here are many foes in the hospitality industry. Welcome to our Meet-the-Villain series. read more.

Cash Management 78

Cash Management Allergens Back of House Front of House 78

Apicbase

APRIL 1, 2025

During our recent webinar on scaling digital operations in contract catering , we asked 100+ operators where they stand. And most operators already have the building blocks to solve them. Integration with Back-of-House Systems In fact, the majority of respondents say that FoH and BoH are at least partially connected.

Catering 52

Catering Front of House Allergens FOH 52

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Questions could range from ingredients of dishes to potential allergens. I love using ChatGPT to develop training activities and materials for restaurant and cafe employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Apicbase

JULY 26, 2024

Running a multi-unit restaurant business is a complex operational challenge. With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. Here’s how to stay in control of the back of house.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Hot Schedules

FEBRUARY 3, 2020

If they’re stuck in the back of house they can’t be out front, improving the guest experience. Improving HR Functionality. Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. How confident are you that you’re maintaining complete compliance with all labor laws?

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

Apicbase

APRIL 5, 2024

Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Automate your restaurant’s operation for efficiency and scalability. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

MARCH 28, 2024

It’s worth, therefore, investing in improving operations to boost your margin. The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. Net profit margin Net profit is the difference between all operating expenses and total sales.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

Hot Schedules

MARCH 26, 2019

Meanwhile, Gallup confirms that back and front-of-house replacements cost around $2,000. Meanwhile, Gallup confirms that back and front-of-house replacements cost around $2,000. In an industry notorious for its turnover, crafting the right culture can attract top talent. Disengaged vs. Engaged Employees.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

The Restaurant Times

OCTOBER 29, 2020

Santamaria London helps its clients strategically navigate the market & commercially drive footfall, traffic, engagement & ongoing sustainable operations. . Raymond believes restaurants can still survive the crisis by utilizing smart strategies to reduce operating costs and focusing on generating revenue. . adds Raymond. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. Historically, restaurant operators have (often) been resistant to change. Many aspects of this industry have remained unchanged for centuries. Hospitality is expanding through technology.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

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Point of Sale POS Management Management 52

Apicbase

AUGUST 19, 2022

Digital data are the foundation on which modern hotel operations rest. If data management is fundamental to hotel operations, then it is counterintuitive that long lists of apps would provide the much-needed data. A platform solution gives hotel operators the ultimate flexibility and scalability. We disagree.

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Hotels Technology Hospitality Back of House 52

Black Box Intelligence

DECEMBER 10, 2021

They can operate more efficiently than a person, improve safety and reduce labor demand. Viewed through the COVID lens, there is added appeal for operators and consumers for increased use of kitchen robots. A contactless menu experience benefits customers and restaurant operators. Get weekly updates. Restaurant robots.

Technology 52

Technology Online Ordering Employee Relations Point of Sale 52

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Touch Bistro

MARCH 25, 2021

If you use a payroll software that integrates with your POS, like Push Operations , the data collection process can be completely automated. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. Let’s get started! What Is Restaurant Employee Onboarding?

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Hiring Employee Relations FOH BOH 52

Apicbase

MARCH 28, 2024

Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Restaurant Times

AUGUST 30, 2022

A restaurant POS system makes the management of operations in a restaurant smoother and much more convenient. It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. What is a Restaurant POS System?

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POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The film reveals a concerning statistic from a 2013 study by the Office of U.S.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Apicbase

MARCH 16, 2025

For caterers, that means rethinking everything: how they plan, operate, and engage customers. Vermaat operates 350+ locations across healthcare, corporate catering, and travel, employing thousands in the Netherlands and Germany. Employees want flexibility, choice, and an experience that fits their workday. The Fixed Lunch Hour?

Catering 52

Catering Dietary Restrictions Back of House Front of House 52

Clover - Restaurants

MAY 3, 2024

Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses. An estimated 3,000 people in the U.S. die each year due to foodborne illness.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication.

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2025 Back of House Front of House Customer Experience 419