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Why Your Restaurant Should Abandon Coupons and Embrace Loyalty Programs

The Restaurant Coach University

We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. There’s a certain segment of the market that likes to shop at Whole Foods, or out here we have Sprouts. There are all kinds of loyalty programs.

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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 197
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Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. In the 1970s, Southwest Airlines sold tickets by phone, at airports, and at their offices to avoid commissions from travel agents and remain competitive with car travel routes.

Airlines 197
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MRM Franchise Feed: CPK’s Franchise Momentum and Rex’s Rebuilds

Modern Restaurant Management

Since then, the couple has worked to streamline operations and build-out the menu, while also repositioning the brand for expansion. McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. In 2007, it was purchased by David and Camille Rutkauskas.

Franchise 104
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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 189
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

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MRM Franchise Feed: Kitchen of the Future, Restaurant Sherpas and Dunkin’ Hirin’

Modern Restaurant Management

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing.

Franchise 168