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Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we foresee significant developments in on and off premise restaurant payments. For the first part, click here and for the second part, click here.
Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. Do you lose money due to food waste? If customer retention is a priority consider a digital loyaltyprogram or automated marketing tools.
In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.
In 2025, staying competitive means embracing digital payment trends. Other bars and restaurants tout the benefits of increased safety and cleanliness (more on that below). This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies.
Thinking about launching your own deli in 2025? If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location. Learn More: How to Train Strong Entry Level Food Service Employees 5.
Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).
“Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number. Holsom by Yogurtland.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience." flip'd by IHOP.
In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. VR onboarding spares the restaurant from wasting food or spending excessive time on training sessions. The most immediate improvement realized is the reduction in food waste.
Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."
In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market. In 2025, POS systems will continue to evolve with advanced features like integrated customer loyaltyprograms, order-ahead capabilities, and even insights to optimize menus and pricing.
Choosing the right Restaurant Cloud POS system in 2025 can make or break your restaurants efficiency and profitability. Secure and Reliable : Advanced encryption, PCI compliance, and offline functionality ensure safety and uninterrupted operations. This approach keeps operations smooth and maximizes the value of your POS system.
Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service.
Tapan also founded Talli Turmeric® – a hugely popular polished casual dining brand serving authentic Indian food, located in Mumbai, India. . The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic. Direct customer acquisition is very important for restaurants.
And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)
Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Food brings many families together and is an important part of a lot of holiday traditions.
The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion. ” Optimism Is Returning.
Identifying Challenges and Uncovering Opportunities SpotOn unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. Yelp has named Holbox in Los Angeles the top restaurant of 2025. Independent operators feel the squeeze the most.
The food and beverage industry is on an exciting trajectory, continually evolving to surpass customer expectations. Maturing Sales Channel and Loyalty Strategies With the rising costs of customer acquisition across various marketing and sales channels, operators must strategically allocate their channel spend.
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