2023 Food Supply Loyalty Program Mobile Ordering 
Modern Restaurant Management
DECEMBER 21, 2022
Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.
Modern Restaurant Management
DECEMBER 26, 2023
In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.
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Modern Restaurant Management
APRIL 11, 2024
The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?
Open for Business
MAY 19, 2023
No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Other automations can make sure you never run out of supplies or ingredients.
Modern Restaurant Management
JANUARY 8, 2024
Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.
Modern Restaurant Management
MAY 9, 2023
There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation. Worryingly, in the same study 3 in 5 respondents said a business would lose their loyalty if what they’re offered is “un-personalized.”
Modern Restaurant Management
DECEMBER 20, 2023
In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.
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