Great Expectations as Customers Show Increased Appetite for Swift Service and Customization
Modern Restaurant Management
MAY 23, 2023
Interestingly, 55 percent of consumers now consider takeout and delivery essential, according to NRA's 2023 State of the Restaurant Industry Report. Consumers ordering deliveries still want to make sure it feels like they are treating themselves. But with the growth in off-premise dining comes extra pressure for businesses.
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