Remove 2022 Remove FOH Remove Front of House
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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

Internal communication, especially between front- and back-of-house staff, is one of the most overlooked drivers of operational efficiency and l asting loyalty. A University of Nevada, Las Vegas study found that employee turnover, particularly in front-of-house roles, has a direct and lasting impact on customer service quality.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

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Restaurant Sales Hold Strong in September 2022 Despite Persistent Decline in Guest Counts

Black Box Intelligence

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. reported in August.

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5 Ways to Develop Your Restaurant's Tip Strategy, According to Experts

7 Shifts

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. And I thought you know, I shouldn't be the one standing in front of people taking more money home. Table of Contents. Tip management constantly evolves.

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Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience

Future Food

As we look at these spaces, tied to the history and ‘traditional’ culture of mining & resources and reconsider from a modern 2022 perspective, we argue that a clean slate with no preconceptions, would conceptualise and masterplan a completely different holistic village design that focuses on creating a customer (FIFO worker) centric design.

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Why ’86ing’ Mistakes is the Key to Cutting Food Waste: How a Kitchen Display System Helps Eliminate Order Errors

QSR Automations

Enter the kitchen display system (KDS), a digital display that replaces traditional paper tickets, offering real-time order management and communication between front-of-house (FOH) and back-of-house (BOH). A KDS system acts like a seamless bridge between FOH and BOH teams. In fact, 62% of U.S. In fact, 62% of U.S.