2021 Back of House Loyalty Program Recruiting 
Modern Restaurant Management
MARCH 1, 2022
Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,
Modern Restaurant Management
DECEMBER 16, 2021
While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. In August, the restaurant industry lost more than 40,000 jobs. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.
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Modern Restaurant Management
APRIL 11, 2022
percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. A recent article in The New York Times cited a 5.7-percent
Sling
AUGUST 9, 2023
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The Restaurant Times
FEBRUARY 22, 2022
The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. Sustainable Business Practices .
The Restaurant Times
AUGUST 5, 2022
You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. million Americans who left their employment in November 2021 worked in hotels and restaurants. Employee retention is the capacity of an organization to retain its staff. One million of the 4.5
Modern Restaurant Management
DECEMBER 28, 2020
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. We’re also likely to see a spike in the demand for data analysts in the back office, those who can help make sense of all the new data coming in from various digital channels. Here are their responses.
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