Remove 2020 Remove FOH Remove Front of House Remove Take-out
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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) Tell me about a time when you went out of your way to delight a guest. A server calls in sick at the last minute.

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How The Snug Took Control of Labor and Evolved Their Restaurant

7 Shifts

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

FOH 284
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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Why would I need a platform? Kitchen Automation.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307
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5 Ways to Develop Your Restaurant's Tip Strategy, According to Experts

7 Shifts

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Table of Contents. 5 Tips on Tipping.

BOH 195
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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

restaurant losses for April 2020 were projected to surpass $50 billion, according to estimates from the National Restaurant Association (NRA). With many restaurant employees on furlough or working part time until businesses can fully reopen, there’s an opportunity to roll out remote online training. In fact, U.S.

FOH 175
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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Why would I need a platform? Kitchen Automation.