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Restaurant Industry in Review: Trends from June 2025

Black Box Intelligence

Staffing challenges: 40% of brands report being constantly understaffed in FOH, 54% saying they’re usually understaffed in BOH. But even with these improvements, many restaurants still struggle to hire and retain enough staff to operate at full strength. Clustered along the Northeastern coast. Comp Sales -0.9%

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The Best Online Ordering Platforms to Keep Your Restaurant Running

7 Shifts

Now more than ever, food delivery is top of mind for restaurant operators. Alex Rechichi, CEO of Crave It Restaurant Group, also revealed on a recent webinar that Skip The Dishes is giving up to 15% of commission back to the operators. ?? Postmates is an online delivery platform that operates in over 4,200 American cities. ??

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4 Ways to Pivot Your Restaurant’s Business Model During COVID-19

7 Shifts

Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? Join our webinar: Staying open During COVID-19 to hear from restaurateurs across the US and Canada about what they’re doing. Taco meal kits! ?? A weekly meal kit subscription?

FOH
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HotSchedules Releases Labor Modeler in Forecasting Software to Help Operators Combat Rising Costs

Hot Schedules

As operators deal with the increasingly costly and complicated labor market, new strategies are being defined to maintain profit margins – particularly when it comes to restaurant forecasting. In fact, some of the largest QSR chains are devoting significant budget to their FOH automation strategies.

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Poll Results: Where Contract Catering Stands on Digitalisation and Challenges

Apicbase

During our recent webinar on scaling digital operations in contract catering , we asked 100+ operators where they stand. And most operators already have the building blocks to solve them. Integration with Back-of-House Systems In fact, the majority of respondents say that FoH and BoH are at least partially connected.

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How To Run A Successful Restaurant Franchise — 10 Essentials For Sustainable Growth

Apicbase

You aren’t involved in the day-to-day operations of the franchised locations, so the keys to success in restaurant franchising are different from those of corporate sites. Your restaurant operations manual ensures consistent quality over time. That’s where your operations manual comes in. As a franchisor, things are different.

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The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. Restaurant operators] need to make sure that the behaviors they want to see within their four walls are seen, and the ones that they don't are not seen. And how many of those women work in the FOH rather than the BOH?