EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 109

Front of House Back of House Guest Recovery Loyalty Program 109

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Poor Staff Management. Hiring the wrong people is harmful to your restaurant’s reputation. How To Avoid. No Marketing.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Modern Restaurant Management

FEBRUARY 15, 2022

Reducing the transactional parts of a server's job allows them to focus on building relationships with their guests, providing superior customer service and managing the more complex requests and interactions. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before. Reduce theft.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Sling

DECEMBER 24, 2020

But what makes for an effective restaurant social media marketing program? 1) Hire A Restaurant Social Media Marketing Manager. Even if you can’t hire a full-time social media manager, consider redistributing responsibilities so that an existing manager can, for example, work part-time on inventory and part-time on social media.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. 1) Hire A Restaurant Website Manager.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In theory, it sounds easy. Why Are Metrics Important? That said, let’s dig in.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52