EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 117

Front of House Back of House Guest Recovery Loyalty Program 117

The Restaurant Times

DECEMBER 26, 2020

Hiring the wrong people is harmful to your restaurant’s reputation. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. With extreme competition and shifting customer loyalty, consistent marketing is an absolute must for restaurants. Poor Staff Management.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Modern Restaurant Management

FEBRUARY 15, 2022

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

7 Shifts

FEBRUARY 7, 2024

Ritual : Clean, simple online ordering with a loyalty program option and POS integration. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. BentoBox : Mainly a restaurant website provider; offers online ordering built into your site and consistent with your branding.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Sling

DECEMBER 24, 2020

But what makes for an effective restaurant social media marketing program? 1) Hire A Restaurant Social Media Marketing Manager. Even if you can’t hire a full-time social media manager, consider redistributing responsibilities so that an existing manager can, for example, work part-time on inventory and part-time on social media.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. 1) Hire A Restaurant Website Manager.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. Data Tracking: A good POS system should have a program that allows data tracking, financial data calculations, and report generation capabilities. . However, hiring a restaurant accountant can be an expensive venture for your business. Gift Cards, Loyalty, and Customer Reviews.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Employee Turnover Rate This refers to the rate at which employees leave a company and are replaced by new hires.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52