Remove Employee Relations Remove Seating Remove Tip Distribution
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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

The lowest ratings are related to the digital experience, which also shows the most deterioration. While customer experience and inventory management represent the first wave of AI adoption, survey responses indicate that a second wave of AI deployment is focused on boosting customer loyalty and enhancing employee experience.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Tech’s impact on tipping: 56 percent of all respondents would reportedly not tip an AI system, while 22 percent would either tip or at least consider tipping, depending on the service.

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How to Open a Deli in 2025: A Complete Step-by-Step Guide for Success

Lavu

If you want people to sit and enjoy their meals, you may set up additional seating options. As you meet with different food distribution companies, consider what products you want to carry and how you will track them. Related: The Essential Guide to Restaurant Inventory Management Software 3. Is it near a business park?

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28 Strategies to Cut Costs in the Restaurant Business

Lavu

By regularly monitoring and managing costs associated with having employees, restaurant owners and managers can make informed decisions about staffing levels, pricing, and overall operations to ensure the business runs efficiently and profitably. Be transparent and reward employees. However, this cost cutting tip is crucial.

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Qu’s Winter Product Release Highlights

Qu

The Value: Drive-thru operations consistently leave money on the table, with employees attempting cross-selling only 42% of the time 1 due to time pressures and outdated technology. The Value: Eighty-four percent of restaurant transactions are cashless 4 , exposing flaws in manual tip processes.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

Across all six major segments, more than 9 in 10 operators plan to continue offering outdoor seating and the same number of operators are also likely to continue offering alcohol-to-go, if their jurisdiction allows it. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022.

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