7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. It also gets rid of those frustrating sticky notes all over your POS. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book. The role of a restaurant manager is always in motion. And compliance?

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Cleaning server duties Cleaning is critical to passing health inspections and making your restaurant appealing to customers. Server side work duties are just as crucial as primary duties.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

MAY 31, 2021

The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. At full-service restaurants, even tip splitting is still an option.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Following are some of the major restaurant trends to watch out for in 2022.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Food Service, Kitchen, & Hospitality Tech. Working in a restaurant is something more than 11 million people in the United States do. Plus tips for writing a killer restaurant resume to get the position in the first place.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Without capacity management, you run the risk of bottlenecks to service that results in slow order ready times, and angry customers.

Management 184

Management Management BOH Front of House 184

Restaurant365

APRIL 19, 2022

Calculating your restaurant labor cost and sales for a specific period indicates how your employee labor hours are matching with customer demand. Calculating your restaurant labor cost and sales for a specific period indicates how your employee labor hours are matching with customer demand. The key is analyzing your labor productivity.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Lavu

JUNE 4, 2019

As a restaurateur, you want to provide your customers with the best dining experience you can. A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant.

BOH 109

BOH FOH Front of House Back of House 109

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. The type of diners you receive expect to wait for less, carry less cash, and demand faster service. If you have multiple dining areas, an mPOS system is also ideal. Streamline BOH and FOH Communications.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. However, store managers can optimize labor costs if they have access to the right data. Hourly Employees. Overtime pay, usually coming in at least 1.5

Management 148

Management Management Point of Sale Employee Relations 148

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). That’s where restaurant management software comes in. Restaurant Inventory Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Deliverect

AUGUST 20, 2020

The aim is to optimize your operations and software systems to give the customer the best possible experience – the fastest, safest, highest quality end-product. But also from the perspective of your business, you want to be increasing efficiency, minimizing the impact on dine-in business, and ultimately maximizing profit!

Design 145

Design Delivery Food Order Online Ordering 145

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Without capacity management, you run the risk of bottlenecks to service that results in slow order ready times, and angry customers.

Management 88

Management Management BOH Front of House 88

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. The POS systems become the anchor for many of these transformations. This article was originally published in the CATERER MIDDLE EAST on July 19, 2021. .

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 128

Fast Casual Front of House Fine Dining Mobile Ordering 128

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Is off-premise dining here to stay? ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. It makes choosing the system that is right for you all the more complicated. In this post, we’ll help you narrow down the options. Most successful food businesses are now multi-unit and multi-channel. Here are the top features to look out for to make that happen.

Management 52

Management Management Point of Sale Kitchen Safety 52

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. generation.

2021 186

2021 Kitchen Safety Food Safety Mobile Ordering 186

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

The Restaurant Times

MARCH 13, 2023

While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

FEBRUARY 4, 2021

Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. per hour, with Seattle close behind at $16.69.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

The Restaurant Times

NOVEMBER 19, 2021

Dining out still revolves around the service experience. Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . Brands that strive to deliver excellent customer service need not be concerned. The dining experience is still centred on the service experience.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. While a poor location does not generate enough customer footfall, prime locations come at a high price. Poor Customer Experience. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52