7 Shifts

SEPTEMBER 3, 2019

There are the long hours on your feet, the unexpected rush of diners, the last-minute callouts, and the customers you just can't seem to please. Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. No one will deny it; working in a restaurant is tough.

Sports 284

Sports Training Fine Dining 2017 284

RGU

NOVEMBER 29, 2019

If you’re ready to build relationships, increase your authority, and educate customers with awesome content, incorporate a little marketing into your business model. Content means a lot of different things, such as white papers, research, gated content, and guest posts. For example, take a look at white papers.

White Paper 52

White Paper Marketing Email Marketing Leadership 52

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. You can set policies all day, but if you don't live those policies, it's just a piece of paper,” says Shanlee Kasson, VP of Operations Integrations at Teriyaki Madness.

Leadership 195

Leadership FOH BOH Website Management 195

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. It is impossible to deliver a genuinely warm and friendly guest experience if the employee is unhappy, unsatisfied, or checked out. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. Knowing this was for a good cause made the experience even sweeter. “We can’t wait to bring this back again.”

Back of House 110

Back of House Hotels Leadership Design 110

ExactHire - Restaurants

SEPTEMBER 29, 2021

From the pre-pandemic issues surrounding low-wage workers to the effect COVID has had on our perception of them (and to the Great Resignation that’s fueling their exodus from essential jobs), companies are struggling to find innovative ways to recruit for these vital positions. Recruit Low Wage Workers. Creative Recruiting Ideas.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

EATER

AUGUST 21, 2020

When someone outside the department remarked that the group seemed eerily calm discussing these painful experiences, Ben Mims, a cooking columnist, replied that Meehan was still their boss, and they were afraid of what he would do. Torn up by what she’d heard in the meeting, Harris apologized for not speaking out sooner.

White Paper 145

White Paper Social Media Magazine Back of House 145