Customer Experience Email Marketing Merchandise Website Management 
7 Shifts
OCTOBER 9, 2020
According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. This rise in digital interactions has made it critical for restaurants to have well-designed websites. How to build your restaurant’s website.
7 Shifts
FEBRUARY 22, 2021
Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.
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Ken Burgin
JULY 17, 2022
Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Think ‘Revenue Management’, just like hotels. Do you have a Gift Certificate Order Form on your website?
7 Shifts
MARCH 27, 2020
Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.
Touch Bistro
APRIL 27, 2021
The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.
Notch
JANUARY 23, 2019
And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. Shifts in the real estate market can raise rent. At the end of the shift, the manager would then inspect the contents of the food box. But the margin for the full-service restaurants was even skinnier—at 1.8%.
Kounta
AUGUST 13, 2019
One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),
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