The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. Okay, not a complete language per se, but some code words that make communication easier.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Guests were coming in and requesting the clams we didn't have. Chef Patel. Chef Butterfield. Photo by Ruben Cabrera.

Back of House 184

Back of House Front of House Communication FOH 184

Modern Restaurant Management

JUNE 15, 2021

Source More Smartly by Linking FOH to the BOH. Don’t Confuse Customer Communications with Customer Loyalty. Loyalty is prized, but it’s not the same as effective communication. Communications through technology forms the basis of customer loyalty and fulfills customer needs at the same time.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. 6) Equip your team with the right tools One of the most effective ways to streamline RO is to equip your team with the right tools. Here’s how to achieve that. The Sling app can help.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

JULY 14, 2020

Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. Include in your cleaning all supplies and equipment that your wait staff and food runners use on a regular basis. Before Closing: Wipe down equipment, such as soda guns and speed wells. Front Of House.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? In order to foster a more local food economy, we foresee restaurants working more closely with suppliers and vendors to communicate to diners the source of their ingredients.

Fast Casual 120

Fast Casual Front of House Fine Dining Mobile Ordering 120

Touch Bistro

AUGUST 4, 2021

Whether you’re a chef, restaurateur, or server, you need to be familiar with a vast vocabulary of culinary terms to communicate with teammates and customers. If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster.

BOH 52

BOH Front of House Back of House Point of Sale 52

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Social distancing and protective equipment ??

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

SEPTEMBER 26, 2022

It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Commercial kitchen equipment safety. Communication. Communication skills are imperative if you want to survive working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Improve Team Communication. Finally, the most important way to streamline new operational procedures is via clear communication.

FOH 168

FOH BOH Front of House Employee Relations 168

Sling

DECEMBER 24, 2020

Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. With Sling, you can schedule faster, communicate better, and organize and manage your workforce from a single, integrated platform.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 178

2021 Kitchen Safety Food Safety Mobile Ordering 178

Sling

SEPTEMBER 6, 2021

And what better way to greet website visitors than with a warm and inviting image that communicates the story of your business. Do some research into color combinations for restaurants and choose a palette that communicates your business’s message. Gramercy Tavern. Source: GramercyTavern.com. Case in point, Gramercy Tavern.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Apicbase

APRIL 20, 2022

That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. You should also build a good support network to enable franchisees to share knowledge and communicate with each other.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. The sleeping giant is virtual kitchens.

Mobile Ordering 211

Mobile Ordering Front of House Customer Service Fast Casual 211

Apicbase

MAY 18, 2022

Open and honest communication will take you and your franchise farther than you can imagine. #7 Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. 7 Training Is The Cornerstone Of A Successful Restaurant Franchise.

Franchise 52

Franchise Franchising Sustainability Document 52