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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

Through these experiences, I’ve identified common challenges encountered when transitioning from single- to multi-unit leadership and what you can do to prevent these issues. Successful GMs excel at hands-on leadership. A great MUL must empower and influence their GMs rather than micromanage them.

Coaching 322
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MRM Talking With: Author, Leadership Coach and Chick-fil-A Veteran Dee Ann Turner

Modern Restaurant Management

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., Allow them to develop leadership skills and show a path to leadership positions. They work as a team toward a common goal and they said the remarkable culture begins with Danny and has filtered through the leadership to the servers.

Coaching 315
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Inspiring Hourly Workers

Modern Restaurant Management

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team.

Coaching 275
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MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

Zagat Stories was created and is produced in-house by Zagat under the leadership of CEO Chris Stang, Zagat Editor-in-Chief, Hillary Reinsberg, Zagat Stories Editor Chris Mohney, who recently joined the company after past editorial leadership positions at Serious Eats, Culture Trip, and Tumblr, and Zagat Creative Director Nick Bilardello.

Coaching 419
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How I Got My Job: Launching Vertical Farming Innovations After a Career in Packaged Snack Foods

EATER

I needed to learn how to manage up and how to effectively influence across teams. I’m especially grateful for all the women in leadership at Frito-Lay who took the time to mentor me, to act as confidantes and allies, and who were always available for career advice. I learn from them every day.

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MRM Franchise Feed: Greek from Greece Grows and Hearts Afire for Mac & Cheese

Modern Restaurant Management

“Matt and I have been fans of Moe’s for a long time and were attracted to the unique brand personality, culture, leadership, vision for the future and unit-level economics.” Maria is also a certified health coach specializing in nutrition and wellbeing. ” Pi Pizzeria Looks to Grow. .

Franchise 364
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How bartaco approaches pay equity at their restaurants

7 Shifts

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. We invested in a platform called GiANT and created something called bartaco Leadership Academy. Anthony Valletta has had an extensive career in the hospitality business.