7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Create task items for each high-traffic surface (doors, chairs, etc.), Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. This information can then influence your marketing initiatives.

Management 398

Management Management Email Marketing Point of Sale 398

Modern Restaurant Management

MARCH 28, 2022

Let’s look at some of the challenges facing the industry and how changing trends are helping operators work toward a brighter future. To meet this evolution, restaurant operators are investing in new and reimagined spaces. How is technology shaping the future of restaurants and giving brands a competitive edge?

2022 207

2022 FOH BOH Recruiting 207

7 Shifts

AUGUST 5, 2020

When you decide who is responsible for managing delivery orders, train those staff members on the processes they need to follow, how they should communicate delays to customers, and the tools they need to use to fulfill orders. Many have POS integrations and can automate tickets for the back-of-house (BOH) team.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MAY 11, 2020

But reopening your restaurant isn’t as simple as flipping your ‘open’ sign around (we wish), and there’s a lot to consider from an operational standpoint before the big day. Hold a training session before re-opening with staff to walk them through the latest food handling safety procedures. Suppliers: ??

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. The longer candidates are with your business, the more they can help with things like training new employees and can bring in candidate referrals from their own network. Delegate Wisely.

Hiring 193

Hiring FOH BOH Coaching 193

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g.,

FOH 222

FOH Front of House Customer Service Back of House 222

Modern Restaurant Management

MARCH 10, 2021

A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. That lesson applies to a restaurant platform irrespective of the size of your operation. The following are features and solutions you should seek in an operational platform. Why would I need a platform?

Management 184

Management Management BOH Front of House 184

7 Shifts

JULY 14, 2020

Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Ask them to verify that your ware-washing machines are operating at the required wash and rinse temperatures and with the appropriate detergents and sanitizers.

Management 370

Management Management Kitchen Safety Equipment 370

Goliath Consulting

APRIL 10, 2023

From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your way of a successful summer season. An HVAC unit that is operating at sub-par levels can cost up to 50% more than a serviced unit!

Front of House 154

Front of House FOH BOH Back of House 154

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g.,

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

JANUARY 7, 2020

An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. You can provide staff with professional development opportunities through online courses , cross training, and shadowing. Give employees certificates for completing certain courses or training milestones.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. This information can then influence your marketing initiatives.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

JUNE 8, 2020

.” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. If you haven’t already, prioritize updating your restaurant’s existing policies and operating procedures in writing.

FOH 177

FOH BOH Front of House Employee Relations 177

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

NOVEMBER 3, 2021

With the potential for serious financial impact, it's imperative that restaurateurs and operators pay attention to the impact cybersecurity can have on your business, and your bottom line. The most important ones for restaurateurs and operators to be aware of are: POS Data. Train Staff in Best Practices.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

FOH 176

FOH BOH Food Safety Front of House 176

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Restaurant operators] need to make sure that the behaviors they want to see within their four walls are seen, and the ones that they don't are not seen. She proceeded to list step-by-step how the item was made.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

MARCH 25, 2021

A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. That lesson applies to a restaurant platform irrespective of the size of your operation. The following are features and solutions you should seek in an operational platform. Why would I need a platform?

Management 88

Management Management BOH Front of House 88

Cheetah

JUNE 14, 2021

Small to medium sized restaurants that are already cutting it close are cross-training or finding creative ways to make do with whatever staff they have left. With buses and trains out of circulation due to COVID, workers were forced to commute even longer to get to the restaurants where they work.

BOH 148

BOH Back of House Front of House Restaurant Law 148

The Restaurant Times

MARCH 14, 2022

Streamlining Restaurant Operations. Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc.

Management 52

Management Management FOH BOH 52

Restaurant365

MAY 3, 2022

With the high cost of employee turnover, operators are walking a tight rope between optimizing labor costs and satisfying employees’ needs. Improve employee training. Improve employee efficiency through training so you can schedule a leaner staff without sacrificing the customer experience. Cross-train your staff.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

7 Shifts

SEPTEMBER 15, 2020

Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training and a sense of job stagnation.

Management 195

Management Management Download Leadership 195

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen.

FOH 78

FOH Mobile Ordering BOH Front of House 78

The Restaurant Times

NOVEMBER 24, 2020

And an absolute answer to this is efficient restaurant staff training. This article covers a list of tips that you must employ to improve your restaurant’s staff training and performance in the UAE. Useful Tips To Enhance Your Restaurant Staff Training In The UAE . Devise A Plan Specific To Restaurant Staff Training.

Training 52

Training Management Management Tip Distribution 52

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

OCTOBER 22, 2021

In fact, the sooner you begin the search for new candidates, the more likely you'll find and hire qualified workers — and the more time you'll have to train them, so they're fully ramped come December. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

FEBRUARY 15, 2022

However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key. The labor crisis has not been limited to just FOH or BOH operations staff. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. Everyone knows that finding top talent fit your culture, training them and retaining them is not only hard work, it’s costly. Reopening Lessons from Two Independent Restaurateurs. Stay in virtual touch.

Back of House 148

Back of House Employee Relations FOH BOH 148

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Sales Per Server Hour. Back of House vs. Front of House Labor Percentage.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

7 Shifts

OCTOBER 2, 2019

Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. Finally, good communication can also come in the form of good training. A 2016 Deloitte report underlines the importance of ongoing training across business types. Make sure everyone understands their roles on your team.

Management 285

Management Management Communication Back of House 285

Lavu

FEBRUARY 14, 2020

A well-developed employee handbook is the foundation for streamlined operations at any restaurant. As you develop the restaurant employee handbook, view it as an ongoing training resource instead of just a categorical list of rules, and separate the information into categories: Performance and Appearance Policies .

FOH 78

FOH Social Media Restaurant Law Food Safety 78

The Restaurant Times

DECEMBER 26, 2020

Going by the statistics, 60% of restaurants shut down their business within the first year of operations, and up to 80% of restaurants close operations within the first five years. Lack of accurate information about how the UAE restaurant industry operates ultimately leads to the failure of businesses. Pilferage And Thefts.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. A restaurant management software, at the basic level, is a system that includes all of the operational, and marketing components you’ll need to run your business.

Management 98

Management Management Cash Management Front of House 98

Xtra Chef

APRIL 29, 2020

As a Product Specialist I split my time across multiple departments, helping to develop new product features , enhancing the existing ones, and onboarding and training customers to use them efficiently. I worked in restaurant finance and operations for 15 years prior to working with xtraCHEF. What did you do before you came xtraCHEF?

FOH 78

FOH BOH Book Training 78

Modern Restaurant Management

AUGUST 4, 2022

This perfectly demonstrates how the industry operated back then. Without proper organization and well trained staff no tool or magical app will matter. Back in the early 2000’s I worked at a restaurant where the head chef smoked through service. The inspector had become a regular so a lot of rules got bent.

Back of House 186

Back of House Front of House Communication FOH 186