Modern Restaurant Management

MARCH 11, 2025

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Restaurants have woven their brand values throughout the employee experience, creating authentic communities that extend from the BOH to the customer. PIRG Education Fund. Technology changed during this time as well.

Mobile Ordering

Black Box Intelligence

JULY 16, 2025

Staffing challenges: 40% of brands report being constantly understaffed in FOH, 54% saying they’re usually understaffed in BOH. Black Box Intelligence analysis shows that Full Service restaurants with the lowest turnover rates consistently earn higher guest ratings —> especially for food, service, and cleanliness.

2025

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. You probably joined the industry to make delicious food to serve and create a great environment for your patrons. It includes all the cost incurred on food and beverage, payroll, taxes, and benefits).

2025

Lavu

MAY 2, 2025

POS systems simplify restaurant workflows by improving communication between front-of-house (FOH) and back-of-house (BOH) teams. Fewer Errors and Less Waste Accurate order transmission between front-of-house (FOH) staff and kitchen teams significantly reduces mistakes. This means fewer wasted ingredients and happier customers.

Communication

Modern Restaurant Management

APRIL 1, 2025

Among the insights: Inflation: Food inflation is a top concern for 52 percent of operators with labor costs ranking a close second. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Escoffier revealed and ranked the fast food capitals of the U.S.

Pricing

Modern Restaurant Management

APRIL 29, 2025

Meanwhile, according to consumers, here are some opportunities for restaurants: Packaging : 90 percent say they’d order a greater variety of items if the food maintained on-premises quality during delivery; over half would pay more for premium packaging that supported quality during transport. percent for Starbucks, 4.3

Reservations

Modern Restaurant Management

SEPTEMBER 9, 2024

The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. What do you envision restaurants of the future will look like, both in BOH and FOH, in regard to robotics?

Food Safety

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Most of the same applies to the health of BOH as well. less interaction with guests, they do have plenty of interaction with FOH staff. Food handlers must wear gloves, hats and masks.

FOH

Modern Restaurant Management

JUNE 8, 2020

For this reason, both the National Restaurant Association and the US Foods Holding Corp have issued recommended reopening guidelines for the restaurant industry. ServeSafe and food handler certification. Update existing policies to accommodate: Social distancing. Employee well-being. Customer well-being. Sneeze guards/barriers.

FOH

Modern Restaurant Management

JULY 18, 2024

The Core Principles of Effective Restaurant Management Motivation Through Self-Pride and Accomplishment Food service industry employees are more likely to feel engaged and motivated when they take pride in their work and see the tangible results of their efforts. This sets a positive example for the FOH and BOH alike.

Management

7 Shifts

AUGUST 5, 2020

We’ll show you how to deliver food and offer takeout while maximizing profits. Are there any tips for food delivery and takeout inventory management? How do you market food delivery and takeout? Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ?

Delivery

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Ensures that BOH staff receives a share of tips. Casual restaurants, fast food, quick service. Servers, other FOH staff. Establishments that require a diversity of staff (servers, hosts, bussers, food runners, etc.) All servers or cashiers, other FOH staff. Tip pooling.

Tip Distribution

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. If the BOH staff is constantly shouting “86!”

Definition

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. each surface that comes into contact with food, and any supplies or equipment that’s used through the day. Scrape: scrape food or other residue from the surface completely and dispose of it.

FOH

Modern Restaurant Management

FEBRUARY 15, 2022

At Tocaya, each table is outfitted with a QR code and table identifier for guests to place instant orders on their own personal devices, without the need to download an app, and the food is delivered directly to the corresponding table. The labor crisis has not been limited to just FOH or BOH operations staff.

Technology

7 Shifts

MAY 11, 2020

Hold a training session before re-opening with staff to walk them through the latest food handling safety procedures. The best restaurants will not only have to serve the best food, but be the most sanitary." — Jordan Boesch, CEO 3.

BOH

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) and BOH (including cooks, chefs, etc.). On your side, get the food out in a timely manner, without having the guest feel rushed, so that the timeframe requested is possible. Set seating times.

Outdoor

7 Shifts

NOVEMBER 12, 2020

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Your back-of-house (BOH) team should also have some basic customer service training. Your back-of-house (BOH) team should also have some basic customer service training. Do you often host business banquets?

FOH

Modern Restaurant Management

JUNE 15, 2021

Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. What’s more, consumers tend to spend extra on their food when ordering by themselves, either through kiosks or branded apps. Source More Smartly by Linking FOH to the BOH.

Technology

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? What Is Back Of House (BOH)?

Front of House

Modern Restaurant Management

AUGUST 4, 2022

Now, one must keep up with the fast-paced world of social media, communications, and the internet rather than looking for the best review by a well acclaimed local food critic. The loud excitement of being in the kitchen, the drive, and the passion that those individuals ignited a true love for food for me.

Back of House

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. Small problems can be identified before they become big problems.

Management

7 Shifts

APRIL 3, 2020

Here’s a quick refresher: Labor Food Utilities Equipment and supplies POS systems Restaurant cost breakdown These five categories typically make up nearly 100% of your operating costs, and are the cost “levers” you can pull or manipulate as a business in order to drastically reduce expenses.

BOH

Lavu

FEBRUARY 10, 2020

This is nowhere as obvious as the relations between chef and FOH staff. . While the chef benefits from the independence, this kind of rock-stardom has proven to have a bad affect on FOH performances and the overall guest experience. . Below, we suggest several ways to improve relations with your chef and FOH staff. Order timer.

FOH

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. Customer Service.

Operations

7 Shifts

SEPTEMBER 20, 2022

FOH Resources. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Stuff you should know.

FOH

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city. Everybody wants their food at the same time of day.

Back of House

7 Shifts

JANUARY 14, 2021

Even restaurants who never considered it—full service and fine dining—found themselves offering food to go, meal kits, and delivery as a means to survive. Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly. third-party delivery 8% takeout 7.4%

2021

Modern Restaurant Management

APRIL 27, 2022

Whether you own a small restaurant (and manage the dining room yourself) or work with a group of managers, make sure that you (or the FOH and BOH managers) are trained to put out the fires that will inevitably come up. Guests who are upset at how long their food takes. Issues with food from rushing cooks.

Management

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent. Food cost tracking The cost of food changes regularly based on supply and demand.

Management

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement.

Technology

7 Shifts

AUGUST 5, 2021

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Let's take a look at these 11 best practices for restaurant scheduling.

Front of House

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs.

BOH

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. What’s the value of a customer?

FOH

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct. Food safety.

Back of House