BOH Fast Casual Loyalty Program 
Lavu
JUNE 20, 2025
The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. Self-Service Kiosks: A Growing Trend in New Restaurant Technology to Enhance Customer Experience Perfect for fast-casual restaurants, kiosks are the latest technology to optimize operations and increase profits.
Modern Restaurant Management
APRIL 1, 2025
Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position.
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Modern Restaurant Management
APRIL 29, 2025
Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. Within QSRs, fast-casual restaurants led the way, growing transactions by 2 percent in March.
Modern Restaurant Management
FEBRUARY 15, 2022
For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.
Modern Restaurant Management
FEBRUARY 18, 2020
In the short term, it’s QSR that will experience labor improvement, then fast-casual. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Reduce theft.
Apicbase
MARCH 28, 2024
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.
Qu
MARCH 12, 2025
That’s why we’re excited to share that Qu dramatically accelerated our certified integration partner program last year, adding 24 new integrators to our ecosystem. But what does this really mean for you as a quick service or fast casual chain? Customer Experience – Enhance guest satisfaction through Ovation.
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