Remove BOH Remove Customer Experience Remove Employee Relations Remove Point of Sale
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Cultivate Relations between Chef and FOH Staff

Lavu

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. This is nowhere as obvious as the relations between chef and FOH staff. . Below, we suggest several ways to improve relations with your chef and FOH staff. Menu Education.

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What is Back-of-House at a Restaurant – Everything You Need To Know

The Restaurant Times

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. It can also help reduce labor costs and increase the speed of food preparation.

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Restaurant Labor Cost Control: 11 Reports to Optimize Labor

Restaurant365

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. What is a good labor cost percentage?

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2 Simple Ways to Boost Productivity

Lavu

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense.

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5 Effective Ways to Increase Profit Margins at Your Restaurant

Cheetah

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ?

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6 Effective Ways to Increase Profit Margins at Your Restaurant

Cheetah

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ?

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A Guide to Black Box Intelligence Data: How to See Current Trends Broken Down by Restaurant Category

Black Box Intelligence

For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. That’s who we serve at Black Box Intelligence.