7 Shifts

NOVEMBER 12, 2020

Culture training Employee turnover costs the hospitality industry more than $5,800 per employee. Customer service training Customer service is the cornerstone of hospitality. Your back-of-house (BOH) team should also have some basic customer service training. Having a strong team culture is crucial to reducing turnover.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

APRIL 2, 2020

Click here for NCR content about keeping commerce running for restaurants, Southern Glazer’s Wine & Spirits launched an online hub for trade customers, providing timely updates and important resources to help businesses in the hospitality industry navigate the COVID-19 pandemic. The hashtag for this program is #BetterTogetherCHART.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

SEPTEMBER 20, 2022

How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. FOH Resources. Instagram Tips for Chefs & Cooks ????

FOH 195

FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Hospitality is the new "secret sauce" that many industries are using to differentiate.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Next Restaurants

DECEMBER 18, 2020

jobs only require workers to have a high school education or equivalent certificate. For many people, working in service jobs like hospitality or food service might just click. Better yet, by cross-training those interested , you’re also improving the skills that will allow them to move up the BoH ladder in the long-term.

Education 108

Education BOH Food Truck Customer Service 108

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40