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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills. How do you maintain smooth communication between FOH and BOH staff?

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. If you have a bar, bartenders who are trained in specific drink preparation techniques and bar management will deliver faster and more consistent service, which enhances the overall customer experience.

Training 195
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Corporate leadership approached this issue with the same urgency. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather.

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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. To improve retention, operators are focused on technology that delivers structured onboarding programs, leadership development, and real-time feedback tools.

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

” The report found that: Chili’s Grill & Bar is winning over young diners, with 23 percent of those aged 18-29 visiting the Brinker International-owned brand in the past 90 days. In a world where marketing is expected to deliver both brand equity and measurable growth, that clarity is mission-critical.” ”

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5 Essential Restaurant Management Checklist Templates

7 Shifts

Because of COVID-19, you need to take extra precaution not just cleaning after shifts, but cleaning tables, bars, door handles, and other surfaces every few hours. Keeping open communication with your team builds trust and improves your leadership qualities. Download it for free now. Download: Free Restaurant Server Closing Template.

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9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Partender : Bar-focused inventory management solution; also includes online ordering and accounting. Meet with leadership or management to get their take. Owned by Toast. Opt for trial periods over long-term contracts.