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A Comprehensive Guide to Managing Staff Tips in Restaurants

Modern Restaurant Management

Back-of-House (BOH) : Sharing with BOH staff is less common but increasingly considered to ensure equity. Cross-Functional Support: When BOH staff steps up during busy shifts to assist with customer needs. Documentation : Keep detailed records of tip distribution to address concerns with transparency.

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Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

Undoubtedly, most restaurant owners are eager to flip their closed signs and to welcome back their beloved patrons. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Though a handful of U.S. However, it won’t be business as usual. Employee well-being.

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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

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Restaurant Staff Training 101

7 Shifts

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

What documentation to give out and collect during onboarding. In this comprehensive guide to the restaurant onboarding process, you’ll learn: What employee onboarding is. What to include in your restaurant onboarding process. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Table of Contents.

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Skills for Your Resume.