Modern Restaurant Management
JULY 20, 2023
In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience.
Modern Restaurant Management
DECEMBER 7, 2020
The challenge that franchises face now is twofold: maintain a consistent brand experience while navigating the uncertain terrain of a post-quarantine marketplace. As lockdown protocols relax across the US, chains should do their best to stay nimble by leveraging technology to lock in loyalty even in the midst of a pandemic.
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Modern Restaurant Management
DECEMBER 16, 2021
This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. Brooklyn Dumpling House just opened and they're already franchising the idea. Smaller menus in general.
Modern Restaurant Management
JANUARY 8, 2024
This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.
Modern Restaurant Management
JUNE 3, 2021
Brands that accelerated investments in technology and logistics to deliver faster and more frictionless service during the pandemic are beginning to level the playing field, but now there’s a race to roll out restaurants of the future. Franchise Operations Index. Two in five (39.9 percent), special events (31.6 1, 2019 to Dec.
MBB Hospitality
APRIL 25, 2018
Technologically Savvy. Today, you would have to be living under a rock not to see the important role technology plays in every business let alone just daily life. From computer systems to social media to robotic technology, the more comfortable your employees are with technology the better it will be. Must Love People.
Aaron Allen & Associates
SEPTEMBER 8, 2020
Efficiencies to be Gained Inside the Business When Buying American Restaurant Chains Access to Tech: Oftentimes it’s easier to buy a technology than to try to develop it internally. have 74% of their systems franchised. Franchising is another (less capital-intensive) way to expand to domestic and international markets.
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