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How do you maintain smooth communication between FOH and BOH staff? For example, they may focus first on customer-facing tasks like seeing to it that food orders are prepared and served on time, as this directly impacts customer satisfaction. How do you maintain smooth communication between FOH and BOH staff?
The clues are subtle at first: a dip in orders here, a negative note in a review there. The reason why this happens can vary, but it’s usually one of these three scenarios: Regular customers are tired of ordering the same menu items and want to try something new. But together they add up. A shift in dining trends.
Your FOH and BOH staff members are also major players. When properly done, this will also reduce the worry related to auditing of your financial reports. Your accountant can use your COGS to determine where you’re spending too much on food, if you’re ordering too much, or if someone is stealing. Hire someone to do your payroll.
They also provide the added benefit of digital audit trails, should you need to validate your team’s compliance for any reason. Automated ordering systems and mobile ordering apps need not be limited for take-out. Translation: Managers can see when items have been completed and by whom in real-time.
This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. In practical terms, think about how many orders your restaurant processes per day using debit or credit.
Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!
Plus, our software utilizes optical character recognition (OCR) to make all documents searchable, making reconciliations and audits a breeze. In this world, there’s no room for guessing: you need to know these numbers in order to stay profitable and, ultimately, in business! Start remodeling today for ROI on your best-ever BOH.
As a general concept, these health and safety standards dictate the appropriate ways to store, prepare, and serve the food your customers order. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.
Restaurant automation enhances every part of restaurant operations, from taking orders online and in the restaurant to recipe and production planning, staff management, and payroll processing. Back of house (BOH) operations are complex and have many moving parts. What Back-of-House Processes Can Restaurants Automate?
Purchasing and order management: The software digitises purchasing and ordering. You can set alerts and order to PAR. Procurement and demand forecasting: Apicbase offers purchasing suggestions and pre-populated purchase orders to help restaurant managers prevent over- or under-purchasing.
If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. They come with tools used to track inventory, restaurant orders, payroll, and analytics. Employee scheduling.
Guests expect your food to taste the same, no matter which location they visit or order from. Audited financial statements can reassure potential business owners and investors. The tricky part is the logistics behind such a venture, but that obstacle is easily overcome with tech for internal ordering.
Besides cost estimates, audited financial statements and projections should be included, like: the expected growth rate for (at least) the first year; the estimated restaurant cash flow; the expected payback period. . #8 Technology allows you to manage orders quickly and efficiently, while generating in-depth insights.
The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. Colorado is in the process of evaluating new legislation ( COMPS Order #39 ) that would further expand employees’ rights regarding tips. Both the FLSA and COMPS order #38 make this clear.
The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. Colorado is in the process of evaluating new legislation ( COMPS Order #39 ) that would further expand employees’ rights regarding tips. Both the FLSA and COMPS order #38 make this clear.
Even before the pandemic, customers at my software company, RizePoint, were trending toward doing more self-assessments at each location to track the results of big yearly audits and to get better views into how things are right now instead of a single point-in-time view. Add Self-Assessments at Locations.
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